quick book password recovery

Let's get your QuickBooks password recovered, Bhalo Ventures Limited.

We have different ways of recovering QuickBooks Online passwords. You can use your email address or your phone number if you still have to access it.

Let me show you how:

1. Go to the QuickBooks Online sign-in page.
2. Click I forgot my user ID or Password on the bottom part.
   
3. Type your phone number, then hit Continue.
4. Enter the 6-digit code, then choose Continue.
5. Complete the following prompts to retrieve your password or reset it.

You can read through this article for your reference: Reset your password or recover your user ID for QuickBooks Online. This will provide you tips on what to do if you exceeded the maximum number of attempts to sign.

I want to make sure I've got you covered. You can click the Reply button below to add some details. I'll keep an eye on your response. Have a good one.

Hi, Bhalo Ventures Limited.

Hope you're doing great. I wanted to see how everything is going about recovering your password. Was it resolved? Do you need any additional help or clarification? If you do, just let me know. I'd be happy to help you at anytime.

Looking forward to your reply. Have a pleasant day ahead!

This did not work , i called quick books after getting a email i canceled my account which i did not and now it says my account doesn't exist , i have called to get no help , had to report a claim , i can not get access to my account we are on a holiday weekend and im locked out of my account, they act like the care but honestly i don't think they listen , i need help 

Hello there, imani123.

I appreciate your input on the solution shared on this thread. The result will direct the specific troubleshooting steps we need to take so you can gain access to your account.

QuickBooks Online (QBO) utilizes the browser’s cache to make it run faster. When it becomes corrupted, it causes unusual behavior such as buttons not working properly, and login issues, to name a few. 

The incognito mode, or InPrivate window, allows you to browse the web without saving your browsing history. As an initial troubleshooting solution, sign in to your account via any of these sessions:

• Google Chrome: Press Ctrl + Shift + N.
• Safari 11 or newer: Press ⌘ + Shift + N.
• Mozilla Firefox: Press Ctrl + Shift + P.
• Microsoft Edge: Press Ctrl + Shift + P.

If you can access QBO without any errors, shift back to your regular browser and clear the cache and cookies. Doing so will enhance the overall performance of the application. If the issue persists, utilize a supported browser to open the online program and log in from there. 

For additional resources, feel free to browse this article: Fix common sign-in errors in QuickBooks Online. It includes instructions on how to access your account directly to the official site and add QuickBooks as a trusted site.

For future reference, these articles outline the complete steps to help you get into your account and other Intuit products:

• Get help if you can't sign in to your QuickBooks Online account
• Recover your account when you can't sign in

Drop a comment below and let me know the outcome of the solution I provided. I'll get back to help you the best that I can. Have a good one.

QBO removed the forgot password link at the bottom of sign in - why?

Hi, @Hiimanthony.

I appreciate you for getting back to us here in the Community. I can help you update the password for QuickBooks Online.

Are you trying to reset your password in QuickBooks Online account? If yes, let me provide other ways how to reset your password.

Here's how: 
 

1. Go to QuickBooks sign-in help page.
2. Enter the phone number, email address, or user ID for your account.
3. Check your phone or email for a message from Intuit or QuickBooks. Enter the code we sent, and follow the instructions. We may ask you for a little more info to make sure it’s really you.
4. When prompted, reset your password.

Please check this article for more details: Recover your account when you can't sign in.

The option to click the password reset on the sign-in page is currently unavailable. I recommend sending feedback to our product engineers to add this feature for future update.

Here's how:
 

1. Go to the Gear icon.
2. Choose Feedback.
3. Type a brief description of your product suggestion. and then click Next.
4. Enter your email address.
5. Then select Send Message.
    

To track the status of your submitted feedback, you can visit this article: QuickBooks Online Feature Requests

For additional reference, I've attached a link you can use to reset the account user ID in QuickBooks: Get help if you can't sign in to your account.

Drop me a comment below if you have any other questions about managing your account. I'll be happy to help you some more.