Quickbooks Online Cancelled my Subscription

I recognize how important it is for you to maintain access to your discounted subscription, and I sincerely empathize with the inconvenience caused by its unexpected cancellation. Your concern is completely valid, so let me directly connect you to the appropriate support team who can help you further with this.

To begin with, please know that there are two ways to cancel an account in QuickBooks Online (QBO). You can either request the cancellation through our support team or initiate the cancellation by navigating to the Subscriptions and billing section in your QBO account.

Since you mentioned that you did not initiate the cancellation or contact the support team for the cancellation, I recommend reaching out to our QBO Support team once again to have this matter further investigated. They have the necessary tools and expertise to thoroughly examine your account and provide specific guidance on the best course of action for your situation.

Here's how to reach a live representative:

1. Log in to your QBO company, then go to Help (?).
2. Click on Search, then Contact Us.
3. Choose a specific topic or Ask about something else. Type in a short description in the box provided.
   
4. Choose to Chat with us or get a Callback to connect with us.

I've also included a couple of detailed resources about working with invoices that could come in handy moving forward:

• Create invoices in QuickBooks Online
• Record invoice payments in QuickBooks Online

I appreciate your time and patience as we work to resolve this matter. If you have further questions about managing your QBO account, please leave your queries in the comments below. I'll be available to assist you further. Stay safe.

I have been dealing with the exact same issue since July 8th.  Just tried one last time to get subscription back and was told by customer service and I quote 

1) Quickbooks has made the decision that they will not allow you to use your account

2) I can not provide you with a reason for this decision.

3) I can not provide you with contact information for anyone who made this decision.

4) Quickbooks will not refund any of your annual subscription cost of 2379 even though Quickbooks cancelled the subscription after only one month without explanation.

5) When I asked " how can you stand to work for a company with this philosophy " her response was " I can not do any work right now because you are keeping me on the phone. "  

6) What a classy company !!!!

@donaldflanagan 

Use QB Desktop. At least you can secure your company files at any time to convert to another program if necessary.