I have been dealing with the exact same issue since July 8th. Just tried one last time to get subscription back and was told by customer service and I quote1) Q...

Same story - we should be able to help but sorry you have to go through channels. My point was somebody in management needs to give the " back office " a kick i...

provided 6 months of bank statements, copy of drivers license, etc . case was ' under review". now the case is gone and service not restored. called and asked f...