I appreciate you raising your concern here, abdullahsulais. Let me explain how you can request a refund for QuickBooks Online (QBO).
If you happen to renew a QBO subscription and want to cancel it within 30 days or on the same day, we can process a refund for your most recent monthly charge. To prevent future billing, please ensure you cancel your subscription promptly.
Regarding your current charge, I recommend contacting our customer support for assistance with your product refund request.
Here's how:
- Sign in to your QuickBooks Online company.
- Select Help (?).
- Select either tab to get started: Assistant: Get quick, personalized answers. Select a suggested option or type a question or topic you need help with. If you decide you need further help, you can still Talk to a human.
- Search: Search the QuickBooks Online knowledge base directly or select Contact Us and choose a way to connect with us: Start a chat with a support expert.
- Get a callback from the next available expert.
Take note of the support hours:
- Plus, Essentials, Simple Start M-F 6 AM to 6 PM PT and Saturday 6 AM to 3 PM PT.
- Advanced, any time, any day.
Moreover, you may want to learn how to reactivate your subscription. Consider reading this article: Resubscribe to or reactivate QuickBooks Online.
Keep us posted if you have additional concerns about requesting a refund. The whole community is always here to lend a hand.
