I appreciate you raising your concern here, abdullahsulais. Let me explain how you can request a refund for QuickBooks Online (QBO).
If you happen to renew a QBO subscription and it's within 60 days of the purchase date, you're eligible for a refund under our satisfaction guarantee. However, there are some exceptions to this. Feel free to click this link for more info: Check out our return policy.
There are two ways to request a refund. First, you can fill out the refund request form. Second, if you're seeking a refund for other products or situations, you can do so as well.
For detailed steps, please refer to the article: Request a Refund for Your QuickBooks Product. Additionally, I recommend contacting our customer support for assistance with your product refund request.
Here's how:
- Sign in to your QuickBooks Online company.
- Select Help (?).
- Select either tab to get started:
- Assistant: Get quick, personalized answers. Select a suggested option or type a question or topic you need help with. If you decide you need further help, you can still Talk to a human.
- Search: Search the QuickBooks Online knowledge base directly, or select Contact Us and choose a way to connect with us:
- Start a chat with a support expert.
- Get a callback from the next available expert.
Take note of the support hours:
- Plus, Essentials, Simple Start M-F 6 AM to 6 PM PT and Saturday 6 AM to 3 PM PT.
- Advanced, any time, any day.
Moreover, you may want to learn how to manage your subscription. Consider reading this article: Cancel your QuickBooks Online subscription or trial.
Keep us posted if you have additional concerns about requesting a refund. The whole community is always here to lend a hand.
