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suzannek1
Level 4

Can I change my email in ABo as an admin without affecting QBO?

I need to change my email in QBO.  I am an admin.  Will this affect QBO operations?
5 Comments 5
MJoy_D
Moderator

Can I change my email in ABo as an admin without affecting QBO?

Yes, you can change the email address associated with your QuickBooks Online, @suzannek1

 

Updating your email address won't affect your QBO operations. You can do it from the profile icon next to your Settings (). 

 

Here are the steps:

 

  1. Click on the profile icon located next to the Gear icon and select the Manage your Intuit Account link. 
    profile icon.JPG
  2. Once you are redirected to the Intuit Account page, navigate to the Sign-in & security menu and select the Email address option. 
    manage your Intuit Account.JPG
  3. Update your email address in the provided field and click Save to make the changes. 
    intuit account.JPG

 

For assistance in changing your email address, user ID, password, or other account sign-in information for QuickBooks, TurboTax, or Mint products, please refer to this article: Update or change your Intuit Account sign-in information

 

In case you'd encounter trouble logging in to your QuickBooks Online (QBO) account, follow the steps on the following article to resolve them: Recover your Intuit Account if you can’t sign in

 

That's it! Your email address is now updated. Let me know if you need further assistance. I'm always glad to answer them for you. Keep safe, and have a wonderful day!

suzannek1
Level 4

Can I change my email in ABo as an admin without affecting QBO?

Thank you.   I have changed my email address.  Can I change my user id?  I tried to do from the  same screen but I don't think that is the way.

 

Tori B
QuickBooks Team

Can I change my email in ABo as an admin without affecting QBO?

Hey there, @suzannek1

 

Thanks for checking back in with us. 

 

The user ID listed on the same screen to change the email address will only change your username for sign-in purposes. Is this the username you're looking to change, or are you referring to your company name? 

 

I'll keep an eye out for your reply. Please feel free to share a screenshot to help show exactly which user name you're referring to. Take care!

suzannek1
Level 4

Can I change my email in ABo as an admin without affecting QBO?

My user id.  I know it is only a sign in but that email address was compromised and I would rather not have it as my log in name.  

Kevin_C
QuickBooks Team

Can I change my email in ABo as an admin without affecting QBO?

Sure, you can change your User ID easily, @suzannek1. I'm here to walk you through the process to update it and avoid using compromised email as your login name.

 

You can simply update from the same screen you've changed your email address. Here's how:

 

  1. Sign in to the Intuit Account Manager.
  1. Tap the Sign in & security menu.
  2. Select the User ID section and update it.
  3. Enter your password, then hit Save to complete the process.

 

Refer to this article for more information about this process: Update or change your Intuit Account sign-in information.

 

Nonetheless, I'm attaching these resources that can efficiently guide you in supervising your account:

 

 

Keep me posted if you have questions or concerns about updating your login credentials. I'll be here to lend a helping hand. Have a great day ahead!

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