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Join nowYes, you can change the email address associated with your QuickBooks Online, @suzannek1.
Updating your email address won't affect your QBO operations. You can do it from the profile icon next to your Settings (⚙).
Here are the steps:
For assistance in changing your email address, user ID, password, or other account sign-in information for QuickBooks, TurboTax, or Mint products, please refer to this article: Update or change your Intuit Account sign-in information.
In case you'd encounter trouble logging in to your QuickBooks Online (QBO) account, follow the steps on the following article to resolve them: Recover your Intuit Account if you can’t sign in.
That's it! Your email address is now updated. Let me know if you need further assistance. I'm always glad to answer them for you. Keep safe, and have a wonderful day!
Thank you. I have changed my email address. Can I change my user id? I tried to do from the same screen but I don't think that is the way.
Hey there, @suzannek1.
Thanks for checking back in with us.
The user ID listed on the same screen to change the email address will only change your username for sign-in purposes. Is this the username you're looking to change, or are you referring to your company name?
I'll keep an eye out for your reply. Please feel free to share a screenshot to help show exactly which user name you're referring to. Take care!
My user id. I know it is only a sign in but that email address was compromised and I would rather not have it as my log in name.
Sure, you can change your User ID easily, @suzannek1. I'm here to walk you through the process to update it and avoid using compromised email as your login name.
You can simply update from the same screen you've changed your email address. Here's how:
Refer to this article for more information about this process: Update or change your Intuit Account sign-in information.
Nonetheless, I'm attaching these resources that can efficiently guide you in supervising your account:
Change your business name, contact info, or EIN in QuickBooks Online
Keep me posted if you have questions or concerns about updating your login credentials. I'll be here to lend a helping hand. Have a great day ahead!
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