Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
It's to have you here, @klstack.
You can access the Audit log and generate reports of your deleted and voided invoices from here.
Once completed, click on the Print icon located above the History column.
You can browse these articles to learn more about what the audit log can do and how to use it:
Get back to us here if you have other questions about printing and generating transaction-related reports. I'm just a few clicks away.
Currently, there is no such standard report in QuickBooks Online. However, you can run the Audit Log report for transactions and filter it to Show deleted/voided transactions and Using Accounts Receivable (A/R) as a source account for Invoices.
Unfortunately, you can print this report but not export it to Excel or PDF at this time.
Here's how to run the Audit Log report for Deleted/Voided A/R Invoices:
Note: Click "View" under the History column and select "Show all" for Invoice details.
Is there any way to show the voided transactions with the AMOUNT that was voided? I'm trying to get an idea of the value of the invoices that get voided each month.
Thanks
Hi there, lakehouse7m3.
Welcome back to the QuickBooks Community. I'll be sharing details to ensure you can see all the voided transactions to get an idea of the value of entries that get voided each month.
There's always a section where you can see all the things that have been changed or any activity has been made. That said, yes, there is a way to show the voided transactions with the amount that was voided. I recommend visiting the Audit log page. From there, you'll see the list of the company's movements, the adjustments made, and who made them. Also, you'll get an idea of the value of the invoices that get voided each month from there.
Here's how:
Once done, the audit log shows you 150 records at a time. For most entries or events, select View in the History column to open the audit history. This tells you who made the change and what they did. For additional information, you can click this article: Use the audit log in QuickBooks Online.
You may refer to this article to see how the Sales page gives you a status of sales transactions like open invoices, and paid invoices: View sales transactions.
Please let me know if you have any other concerns related to invoices or any other QuickBooks concerns. I'm here to help.
ChristieAnn - I appreciate your notes and response. However, my biggest issue is with seeing the AMOUNT in the report. I know I can run the audit report and click on EACH INDIVIDUAL ITEM to see the history with the original amount. But this is very tedious for more than one or two transactions and I'm trying to capture data on upwards of 40+ voided items per month for the last year. Is there a way to see the original amount voided in a report instead of the "zero" value it shows since the transaction has been voided?
Thanks,
Penny
I appreciate you for getting back, @lakehouse7m3. I'm here to share with you some additional information about getting a report that displays the original amount of your voided transactions in QuickBooks Online (QBO).
Once you void a transaction, the system will zero out the amount automatically. Thus, zero value will reflect on your report. Adding the original amount from there is currently unavailable. However, you can follow the suggested steps provided by Christian to visit the Audit Log report and see the history of the transaction.
I can see the importance of seeing the original amount directly from your report. Rest assured our engineers are working nonstop to enhance the product and deliver the best experiences for all QuickBooks users. They're posting updates and product enhancements through this link: The QuickBooks Blog.
For more hints while working with your reports, you can open this article: Run reports in QuickBooks Online.
Additionally, you can get more tips while working with your transactions in the future from this link: Related Resources for QuickBooks Online.
Let me know if you have any other follow-up questions about your voided entries. I'll be right here to provide additional help. Wishing you a good one!
You have clicked a link to a site outside of the QuickBooks or ProFile Communities. By clicking "Continue", you will leave the community and be taken to that site instead.
For more information visit our Security Center or to report suspicious websites you can contact us here