How do I reach corporate HQ these A Holes are not helping me and I need help and want to report them now

Hi rick38,

You can contact our Customer Care Team to get in touch with someone from the corporate office by following the steps below. Before doing so, please check out our support hours here. 

1. Click the Help icon located in the upper right-hand corner.
2. In the Help window, click the Contact Us button located at the bottom.
3. Enter your question and click Let's talk.
4. Select Start messaging or Get a callback.

Furthermore, you can also add more details about your concerns by leaving a reply on this thread. I'll be more than happy to lend a hand.

While I will not post it here, if you google Intuit, Wikipedia lists a toll-free Customer Service number you could try

And that does not work.  They don’t answer.  So how about a real solution 

Nope this does not work and it’s the worst way to run a company to leave its customer out in the dark.  So NEXT! 

Yes tried that and it’s a no go it’s a joke customer service is the worst 

This isn't the kind of experience that we want you to encounter, rick38. Especially during this time.

Our Phone Support team is available every Monday to Friday from 6:00 AM to 6:00 PM PST. Then, every Saturday from 6:00 AM to 3:00 PM PST.

Also, can you tell me where you needed help? I'm just here to make sure you're taken care of.

Feel free to tag my name in your Reply. Stay safe!

I would like to know that too.  Their "Expert" Tech support is a joke.  No one seems to know how to do anything.  You can tell they read the same directions over and over again.  What a joke!!!

We were just handed over by a competent team to another "team" who promptly decided that our reconciled books had to be undone and redone, without telling us or asking us. Then they claimed they were encountering numerous "duplications", screen shared with us to see what we were doing and said they'd never seen buttons on a screen like ours (their program). Promised to check with their internal tech support and get back to us promptly. Didn't. When asked, they said the company was using bots now. When we said "what are you talking about" and asked to speak with a manager, we got a "lead" who confirmed she'd never spoken with us, didn't listen or ask questions, and repeated herself attempting to justify undoing our books and being 5 months behind. When I demanded to speak with a manager, she argued saying they didn't have managers but eventually agreed to put my demand in. I called "corporate" and made the same request. 10 days later I had zero calls from anyone, manager or otherwise,  complained to the underling and several days later got a message from the offending "lead" saying she had investigated herself, by herself, and found no problems on their side so her "manager" wouldn't speak with us.  

Bad Customer Service. It's worse than that. It's the very opposite of quality assurance and customer support.

This company has no mechanism to detect employee subterfuge. Oh, and to go from the competent team to the incompetent arguing team, they raised our rates nearly double. Sell the stock if this is their gameplan. 

@eseltz 

You should find a new app and convert your data to QB Desktop immediately. You can use the trial version to access your historical data for good to lower your conversion costs.