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userjoseph-normandea
Level 1

How do I remove a company from my login

Why cant I delete a company from my user login account
7 Comments 7
Jovychris_A
Moderator

How do I remove a company from my login

Hi there, @userjoseph-normandea.

 

I'll share some insights on how you can remove a company when you log in to QuickBooks Online.

 

You can request the Primary/Master Admin to remove your name from the user list of the company.

 

Here's how:

  1. Go to Settings on the upper right menu.
  2. Select Manage users.
  3. The Master Admin will click the drop-down on the Action column and then select Delete.
  4. Choose Delete to confirm.

 

However, if you're the Master Admin user, you can change the email address you use to sign in to the account that you wanted to delete. It will separate the account when it has a different email that you use to login.

 

For reference, you can check this video article to learn more: Add and manage users in QuickBooks Online.

 

Also, here's a great article for more insights into managing user roles and knowing user limits: User roles and access rights in QuickBooks Online.

 

If you have follow-up questions about managing your companies in QuickBooks Online, feel free to post them here. I'll be quick to respond. Have a good one.

Test2Go
Level 5

How do I remove a company from my login

@userjoseph-normandea, if you're currently the master admin and the only user, invite a dummy company admin and make him the new master admin so he can remove you from the users list.

nicolekeepslearning
Level 1

How do I remove a company from my login

Is there any way to remove it if you can't get the master admin to do it?

CharleneMaeF
QuickBooks Team

How do I remove a company from my login

I recognize how important it is to remove a company from your login, nicolekeepslearning. I'm here to help you with that.

 

In QuickBooks Online, the only person who has the ability to delete you as a user is the Master Admin. I'd suggest reaching out to them to remove you from their company.

 

I'd suggest sharing these steps with the Master Admin to delete your name on the file:

 

  1. Sign in to QuickBooks Online.
  2. Go to the Gear icon and then select Manage users.
  3. Find the user you want to delete.
  4. Select the arrow icon under the Action column.
  5. Click on Delete.
  6. In the confirmation window, select Delete again.

 

You can also share this article for more details about the process: Add and Manage Users in QuickBooks Online.

 

Additionally, I've included this article that'll help you learn more about the different options for user roles and access permissions in the program: Access Rights in QuickBooks Online.

 

I'm only a post away if you need more help in completing your other tasks in QuickBooks, nicolekeepslearning.  It's always my pleasure to help you out again.

Mandac
Level 2

How do I remove a company from my login

In the past week, an old company that I managed suddenly reappeared at login. I haven't been affiliated with this company since 2021 and now when I log into my QBOA, I must select my business from the two companies. I tried to hide it so I wouldn't have to deal with the extra click. Why did it reappear and why can't I remove it?

Trish_T
QuickBooks Team

How do I remove a company from my login

Hi Mandac,

 

Thanks for joining us here.  As stated in the above replies, any QuickBooks Online companies associated with your email address, will appear on your sign in page.  Whether you're a User or an Accountant on the company accounts.  If the old company was cancelled, you'll continue to have 'read-only' access for one year from the cancellation date.  After one year, the account will be permanently deleted, for which it will no longer appear on your sign in page.  To remove it from your list of companies now, you'll need to sign into the account and proceed to resubscribe.  This is necessary, as any changes made, will not be saved when an account is inactive.  QuickBooks Online rates are prorated, so you'll be charged for one month.  It's important that you cancel the account after editing your login credentials, to prevent future billing.  Once the account has been made active, proceed to edit your login information.  Here's how;

 

1. Click on your profile badge in the top right 

2. Select Manage your Intuit Account

3. Choose Sign in and Security

4. Click on your User ID and enter an alternate email address

5. Click on your Email address and enter the email address that matches the one used for your User ID

Note; Choose an email address that is not associated with any other QuickBooks product.

6. Save your changes

7. Return to your Settings ⚙ and open Account and settings

8. Select the Billing and subscription tab

9. Proceed to cancel the account

 

Feel free to touch base with us again, if you have any other questions.  We would be glad to assist!

 

 

 

Gabcpa916
Level 1

How do I remove a company from my login

Yeah this doesn’t work. These responses are more geared to deleting users from your account. The question was how to delete companies one is no longer associated with. For instance if a company sent you access to their QuickBooks how does one delete them so that they no longer appear on one’s login page. Creating a separate email account login to make them disappear is by no other world an infantile solution. 

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