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Join nowHi there, @userjoseph-normandea.
I'll share some insights on how you can remove a company when you log in to QuickBooks Online.
You can request the Primary/Master Admin to remove your name from the user list of the company.
Here's how:
However, if you're the Master Admin user, you can change the email address you use to sign in to the account that you wanted to delete. It will separate the account when it has a different email that you use to login.
For reference, you can check this video article to learn more: Add and manage users in QuickBooks Online.
Also, here's a great article for more insights into managing user roles and knowing user limits: User roles and access rights in QuickBooks Online.
If you have follow-up questions about managing your companies in QuickBooks Online, feel free to post them here. I'll be quick to respond. Have a good one.
@userjoseph-normandea, if you're currently the master admin and the only user, invite a dummy company admin and make him the new master admin so he can remove you from the users list.
Is there any way to remove it if you can't get the master admin to do it?
I recognize how important it is to remove a company from your login, nicolekeepslearning. I'm here to help you with that.
In QuickBooks Online, the only person who has the ability to delete you as a user is the Master Admin. I'd suggest reaching out to them to remove you from their company.
I'd suggest sharing these steps with the Master Admin to delete your name on the file:
You can also share this article for more details about the process: Add and Manage Users in QuickBooks Online.
Additionally, I've included this article that'll help you learn more about the different options for user roles and access permissions in the program: Access Rights in QuickBooks Online.
I'm only a post away if you need more help in completing your other tasks in QuickBooks, nicolekeepslearning. It's always my pleasure to help you out again.
In the past week, an old company that I managed suddenly reappeared at login. I haven't been affiliated with this company since 2021 and now when I log into my QBOA, I must select my business from the two companies. I tried to hide it so I wouldn't have to deal with the extra click. Why did it reappear and why can't I remove it?
Hi Mandac,
Thanks for joining us here. As stated in the above replies, any QuickBooks Online companies associated with your email address, will appear on your sign in page. Whether you're a User or an Accountant on the company accounts. If the old company was cancelled, you'll continue to have 'read-only' access for one year from the cancellation date. After one year, the account will be permanently deleted, for which it will no longer appear on your sign in page. To remove it from your list of companies now, you'll need to sign into the account and proceed to resubscribe. This is necessary, as any changes made, will not be saved when an account is inactive. QuickBooks Online rates are prorated, so you'll be charged for one month. It's important that you cancel the account after editing your login credentials, to prevent future billing. Once the account has been made active, proceed to edit your login information. Here's how;
1. Click on your profile badge in the top right
2. Select Manage your Intuit Account
3. Choose Sign in and Security
4. Click on your User ID and enter an alternate email address
5. Click on your Email address and enter the email address that matches the one used for your User ID
Note; Choose an email address that is not associated with any other QuickBooks product.
6. Save your changes
7. Return to your Settings ⚙ and open Account and settings
8. Select the Billing and subscription tab
9. Proceed to cancel the account
Feel free to touch base with us again, if you have any other questions. We would be glad to assist!
Yeah this doesn’t work. These responses are more geared to deleting users from your account. The question was how to delete companies one is no longer associated with. For instance if a company sent you access to their QuickBooks how does one delete them so that they no longer appear on one’s login page. Creating a separate email account login to make them disappear is by no other world an infantile solution.
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