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Reactivating QuickBooks Online and downgrading your subscription is easy, @belinda.m.batche.
Here are the steps on how to resubscribe QuickBooks Online:
- Log in to your QuickBooks Online company.
- Go to the Gear icon.
- Under Your Company, select Account and Settings.
- In the Billing & Subscription section, then Resubscribe, and enter the updated billing information.
- Select Subscribe.
Once done, log out, then log in again and go back to the Billing & Subscription section. Review the next charge date. If it's a date in the past, contact Support to prevent back-billed charges from occurring. If not, you're good to go.
Afterward, you can follow these steps to downgrade your QuickBooks plan:
- Still, go to the Billing & Subscription tab, make sure your payment info is up-to-date.
- In the QuickBooks Online section, select Downgrade your plan. Review the available plans and then select Choose plan.
- Follow the on-screen steps to downgrade your plan.
I'm adding our QuickBooks Help Articles to learn more about managing transactions, accounts, reports and other data within your company.
Please visit again if you have concerns as you go along with QuickBooks. I'll be glad to help and provide additional details you need. Take care and stay safe, belinda.m.batche!
