Thank you for reaching out to us regarding the transferring your subscription from the Apple Store to QuickBooks Online, Jamie. Your thoughtful questions regarding the transition are valued and well-received. I am here to provide you with all the additional information you need to make this process as smooth and seamless as possible.
If you opt to
close your current account and reopen a new one, you're unable to directly move your account details since you are starting a fresh subscription. Thus, you'll have to reenter or set it up again. For your
existing lists, bank transactions, and invoices, you have the option to manually import them.
Take note that it's not necessary for you to open another account to migrate your Intuit billing. Instead, you can simply contact our support team and they will assist you in moving the billing details without requiring you to start over again.
Here's how to contact them:
1. Log into your QBO account.
2. At the right-upper screen of your QBO account, click Help (?).
3. Go to Search, then enter Contact Support.
4. Click on the Contact Support tab.
5. You have the option to either chat with an expert or receive a callback from them.
Once you're moved,
cancel your subscription in the App Store to avoid being billed twice.
Moreover, here are some articles that will give an overview about your dashboard in QuickBooks Online and help manage your billing schedule:
Thank you for choosing QuickBooks Online for managing your accounts. If you need further assistance with transferring accounts, don't hesitate to let me know. Stay secure and stay ahead with QuickBooks Online.
