cancel
Showing results for 
Search instead for 
Did you mean: 
jessica-popeprop
Level 1

How to I open a company file that is inactive?

The company has been inactive for over a year
1 Comment 1
SarahannC
Moderator

How to I open a company file that is inactive?

Hello there, jessica-popeprop.

 

When opening an inactive company file, you'll be able to do it under Canceled Companies. Please take note inactive companies will only display on the lists within a year from cancellation.

 

Beyond this period, your data will be deleted. Let's take a look at this sample screenshot below:

h.PNG

 

In your case, since the company has been inactive for over a year, we don't have an option to open it and view the data. I'd recommend exporting your data the next time you inactivate a company file. This way, you'll have a copy of the details, transactions, reports added to your QBO account.

 

Please check this article for more information: Learn what happens to your data after you cancel

 

Visit here again if you have other questions. Take care and stay safe always.

Need to get in touch?

Contact us