I am trying to pay my sales tax from July, but my sales tax reports are saying I have $0. Any ideas on what is wrong and how to fix?

Thanks for reaching out to the Community, Sandi2551.

Since your sales tax reports are showing $0 owed, I'd initially recommend checking the Report period and Accounting method entered on your reports. These filters can be used to customize reports. Depending on what you enter for them, they can make a report display different information.

The Report period is your date range. This controls which dates are included in the report. Your Accounting method option specifically affects sales taxes. When you use the cash basis method, you report income when it's received. With your accrual basis method, you report income when it's billed.

If everything's looking right with the report's Report period and Accounting method, you'll want to check your sales tax set up.

QuickBooks automatically calculates the total sales tax rate for each sale based on:
 

• Where you sell and ship to.
• Your customer's sales tax exempt status.
• Your product or service's sales tax category.

You'll want to make sure you've told QuickBooks where you collect sales tax.

Here's how to set up where you collect sales taxes:
 

1. In the left navigation bar, go to Taxes, then Sales tax.
2. Click Use Automatic Sales Tax.
3. Your business name address will be displayed if you've entered one. In the event it isn't, enter your business address in the address fields.
4. Hit Next.
5. When asked if you need to collect sales tax outside of your state, choose Yes or No.
      • If you picked Yes, enter another state where you collect sales tax in the Select an agency field or use your Drop-Down Arrow (▼) to see all options for cities and states. Repeat this process for any city, county, or state that you need to collect sales for.
6. Press Next, then close the window by clicking X. You can also go to Create invoice if you'd prefer to.
7. When prompted, specify how often you file in your Filing frequency ▼ drop-down list.
8. If you collect sales tax for more than one location, hit Next agency and continue specifying the filing frequency for each of them.
9. Select Save.

In the event you've already set up where you collect sales tax, and instead just need to add more tax agencies, the steps will be a bit different.

After confirming QuickBooks has a proper understanding of where you collect sales taxes, next you'll want to continue checking each part of your sales tax setup by making sure tax categories are correctly entered for products and services.

I've also included a detailed resource about paying sales taxes which may come in handy moving forward: Manage sales tax payments

Please feel welcome to send a reply if there's any additional questions. Have a great Thursday!

I'm having a problem with the sales tax calculation. The sales tax accrual is being based on the due date of the invoice instead of the sales date. Therefore a 7/9/2023 sale with a due date of net 30, is showing up as an August sale.

i am having same issue, 

the chat person from quickbooks told me this :

As I check our database, I found out that this is a known ongoing issue that has been reported INV-93396 . Looking into this issue, you are not the only customer experiencing this issue. This kinds of issues are given the highest priority by our product engineers.

so when will this be fixed?? why did it take 1.5 month and still not fixed ?

why is this so difficult for software to calculate, all data is there and its generating reports. 

This is not the experience that we want you to have, GulfS.

I understand that you already contacted our chat person from QuickBooks however, you need to contact them again to monitor the status of the INV and for you to be notified once the issue is resolved. Rest assured that our engineers are working hard to resolve the issue that you are having with your sales tax. 

To contact our Customer Support Team, here's how:

1. Click Help, then select Search tab.
2. Choose Contact Us.
3. Enter a brief description of your concern in the What can we help you with? column.
4. Click Let's talk.
5. Few options will display on the screen, select Get a Call.
   
   

You can also check this out to ensure that you are able to reach out to them: QuickBooks Online Support

I appreciate your patience while we are working hard in resolving the issue with your sales tax. If you have any other concerns, we're always here to assist you.