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simplylandscapin
Level 1

I cannot find the button to run a report can you help me please

I am trying to run reports but I cannot find the button that says run report can you explain to me where it is on the report page
2 Comments 2
Rejeil_O
QuickBooks Team

I cannot find the button to run a report can you help me please

Hi there, @simplylandscapin.

 

You can perform basic troubleshooting on your browser to check if it's a browser issue or not. Please access your QuickBooks Online account via an incognito/private browser.

 

To use a private browser, here’s how:

  • Google Chrome: Ctrl + Shift + N
  • Mozilla Firefox: Ctrl + Shift + P
  • Internet Explorer: Ctrl + Shift + P
  • Safari: Command + Shift + N

Once done, you can clear the cache on your browser to remove the outdated file that causes a small problem.

 

If the issue persists, I recommend contacting our QuickBooks Support so that they can assist you to check your account since they'll be able to pull up your account in a secure environment and help you navigate using one of their tools.

 

Fill me in if you need more help by leaving a comment below. I'll be around in the Community to help. Take care and have a great day!

vpcontroller
Level 11

I cannot find the button to run a report can you help me please


@simplylandscapin wrote:
I am trying to run reports but I cannot find the button that says run report can you explain to me where it is on the report page

@simplylandscapin 

The Reports button is on the left dashboard. See attached screenshot for reference.

Just curious, where were you looking and do you have QuickBooks Online?

 

dashboard.PNG

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