I Have QBOA and use TSheets but Do Not Use QBO Payroll

It's good to see you here in the Community, LNCPAS.

Let me share some information about integrating QuickBooks Time with payroll service and QuickBooks Online (QBO) account.

If your company is under a QuickBooks Online Accountant, you'll need a QuickBooks Online Plus, Essentials, or Advanced to be able to link a QuickBooks Time account. Here's a link for more details: Integrate QuickBooks Time and QuickBooks Online.

However, if you need to manage employees in QBO, you'll need to subscribe to one of our payroll subscriptions or have a payroll service that can be integrated to QBO and also works with QuickBooks Time.

That said, if you'd like to use Gusto as your payroll service, you may use these articles as your reference:

• Integrate QuickBooks Time and Gusto

• QuickBooks Time and Gusto integration FAQs

Let me know if you still need further assistance with QuickBooks Online or QuickBooks Time. I'm always here to help. Have a great day!

Archie - allow me to clarify.  I'm already using QB Time with QBOA.

The issue is that I am being forced to use QB Payroll to link with QB Time even though it's not the payroll product that I use or want to use.

If I disconnect QB Online payroll, I need to confirm that I will still be able to add employees and new services.  I'm not sure why having QB Online payroll would affect services, but it did last time.

When this first came up, it took me a full day to find out what happened, including disconnecting and reconnecting my link between QB Time and QBOA, which forced me to spend far more time than necessary to repair my list of services so that my staff could continue to use the product to track their time the way that it had been previously setup.

In addition - how will I turn off QB Online Payroll so that I can add the link between QB Time and Gusto?

Thanks for updating us on this, LNCPAS. I understand how important it is to manage timesheets without using Payroll. I'm here to share some insights.

If you have QuickBooks Online without Payroll, you can still access the Time tab and add employees. However, you can no longer add pay items/ types to the program.

To turn off your subscription, I'd recommend following the steps below. Before diving in, please make sure to run your final payroll, pay any outstanding tax deposits, and file your tax forms. When you're ready, here's how to cancel your payroll account:

1. Go to the Gear icon.
2. Choose Account and Settings.
3. Select Billing & Subscription.
4. In the Payroll section, click Cancel.
5. Follow the on-screen instructions.
6. Fill out the online cancelation form to complete your cancelation.

To link QuickBooks Time and Gusto, I'd suggest checking out this article for the step-by-step process: Integrate QuickBooks Time and Gusto.

Additionally, you'll still have read-only access to your payroll data for 6 months before we permanently delete them. I encourage exporting or saving a copy of the payroll reports that you might need in the future.

Feel welcome to reach out to me again with any questions or concerns you may have, LNCPAS. I'm always here to assist you.

Unfortunately, I've been informed by support that as an accountant user, I cannot turn off QBO Payroll.  Therefore, I will need to look for a different time tracking solution that I can use with Gusto.