Get 50% OFF QuickBooks for 3 months*

Buy now
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Work smarter and get more done with advanced tools that save you time. Discover QuickBooks Online Advanced.
impression3800-a
Level 1

I want to cancel my subscription

Please do not charge me any more, I am disabled and unable to use your service
2 Comments 2
ZackE
Moderator

I want to cancel my subscription

Welcome to the Community, impression3800-a.

 

You can cancel subscriptions purchased directly from Intuit while signed in.

 

Here's how:

  1. Sign in with a web browser as an admin user.
  2. Use your Gear (⚙️) icon.
  3. Go to Account and settings.
  4. Access the Billing & Subscription tab.
  5. Select Cancel subscription, Cancel online, or Cancel trial.
  6. Follow your onscreen steps to finish the process.

 

If you purchased your subscription through the Apple App Store or Google Play Store, your steps for cancelling will be a bit different.

 

After paid and trial subscriptions are cancelled, Intuit will hold the account's data for one year. This allows you to pick up where you'd left off if you decide to continue using QuickBooks.

 

Please don't hesitate to send a reply if there's any additional questions. Have an awesome day!

Just_me
Level 11

I want to cancel my subscription

@impression3800-a   Cancel your credit card. QB WILL keep charging you., even after you submit your request to cancel. Then, you won't be able to get a refund.  

Need QuickBooks guidance?
Log in to access expert advice and community support instantly.

Need to get in touch?

Contact us