I'm here to help delete everything and start fresh with QuickBooks Online (QBO), depstein15.
Starting over with QBO will depend on how long your books are in the system. If your data is less than 60 days, you purge the account. Doing this will delete all information you've entered.
To purge the data, follow the steps listed below:
- Log in to your QuickBooks Online account as the master admin.
- Look at the URL in your browser's address bar.
- Change it the URL from https://...qbo.intuit.com/app/homepage to https://...qbo.intuit.com/app/purgecompany
- The next screen will provide a summary of the items to be deleted.
- Type the word “YES” once the data gets deleted, then click OK.
- Click Wipe Data once your selections are complete.
- Once the deletion is complete, you will be rerouted to your home page.
- Once the process is finished, you can start your books from scratch.
On the other hand, you need to cancel your current account if it's 60 days old or older. Then, start a new subscription. You can use the same user ID and password from the old company.
You can reuse the lists from the old company by moving them to the new one. Feel free to read through this article to learn how to import your data: Move your lists to QuickBooks Online.
Let me know if you need anything else with QuickBooks. Just tag my name, and I'm always around to help.
