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coolstreamhvac1
Level 1

It has been 5 days and a transfer from my quickbooks checking to my business checking has still not gone through, is this normal?

 
1 Comment 1
CamelleT
Moderator

It has been 5 days and a transfer from my quickbooks checking to my business checking has still not gone through, is this normal?

It takes between 3-5 business days to move money out of your QuickBooks Checking account, Coolstream.

 

If there's an issue with the transaction, you'll receive an email containing details of the error and instructions on how to resolve it. 

 

However, if you didn't receive a notification and your funds has still not gone through within the anticipated timeframe, I recommend contacting our Payments Support team during their available hours. They have the necessary tools to securely access your account, identify the cause of the delay, and ensure your funds are transferred successfully.

 

Here's how to reach them:

 

  1. Sign in to your QuickBooks Online (QBO) account.
  2. Click Help.
  3. Select the Search tab and enter a keyword or topic related to your concern.
  4. Click the Contact Us button.
  5. Choose a way to connect.

 

If you have further questions, click the Reply button below.

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