Hi there @raissa-lamerced.
Thanks for reaching out for help with your app. I'd love to get this resolved for you.
In order to do so, can you give me a little more information about what's happening?
Any additional details would be really beneficial so I can make sure we gearing our troubleshooting the correct way.
I'll keep an out for your reply!
Thanks for getting back to us, @9130347572820516.
I'd love to help you register or activate QuickBooks for Mac. While we can't do an outbound call here in the Community, you'll want to follow these steps to fix this.
First, make sure your license and product code match. Here's how to check:
Next, if you're selecting Register Online during the process, ensure that you've entered the correct phone number and zip codes so Intuit will recognize your info.
Lastly, check your system date and time settings. Ensure they are current.
If you're still unable to register, please contact our Customer Care Support so we can assist you further. Here's how to reach out:
I'm attaching this link here to help you manage QuickBooks-related tasks. It has our general topics with articles: View all help for QuickBooks for Mac.
Leave a message anytime below if you have other questions or concerns with your QuickBooks account. I'm more than happy to answer them for you. Take care and have a wonderful day ahead.