cancel
Showing results for 
Search instead for 
Did you mean: 
SethH
Level 1

My journal entries include a Name but that name is not populated on any of my reports. Is there a setting that needs to be changed?

 
18 Comments 18
Teri
Level 9

My journal entries include a Name but that name is not populated on any of my reports. Is there a setting that needs to be changed?

Are you inputting Name when you do entries?  Can't get output without input.

Rasa-LilaM
QuickBooks Team

My journal entries include a Name but that name is not populated on any of my reports. Is there a setting that needs to be changed?

Greetings, SethH.


Thanks for dropping by the Online Community. I’m here to clarify why you’re unable to see the name on the reports.


As mentioned by @Teri, make sure to select a name for it to show on the journal entry. When running a report, you’ll have to click the transaction related to it and it will route you to the Transaction Report.

 

Check out these screenshots for visual reference:

 

je.pngje1.pngje3.pngje4.png

 


From there, refine the report to see the actual name whether it’s a customer, vendor or employee. To visually guide you through the process, check out this article: Customize Reports and Email.

 

To customize:

 

  1. Go to Reports on the left panel, then select the report you're working on.
  2. Double-click on the transaction.
  3. On the Transaction Report page, click on the Gear icon in the lower right hand.
  4. Mark the boxes for Customer, Vendor and Employee.
  5. Click anywhere for the changes to take effect.

That’s it. The information I provided should point you in the right direction.


If you have additional questions about QBO, leave me a comment by clicking on the Reply button. I’ll be right here to answer them. Enjoy your day!

 

gelkins4
Level 2

My journal entries include a Name but that name is not populated on any of my reports. Is there a setting that needs to be changed?

This process does not work. Why even bother having a Name field in the journal entry if it does not show up anywhere including a vendor transaction report? 

 

Clearly this is a glitch that needs to be fixed. 

Candice C
QuickBooks Team

My journal entries include a Name but that name is not populated on any of my reports. Is there a setting that needs to be changed?

Welcome back to the Community, @gelkins4.

 

I can share some insight into a vendor transaction report.

 

Although this would be very helpful to other users like you,  this feature isn't available at the moment. However, you can add different fields to the report.

 

Here's how:

 

1. Go to the report.

2. Press Customize in the top right-hand corner.

3. Click Rows/Columns.

4. Select Change Columns.

5. Choose what kind of fields you would like to have on the report.

 

If you have any other questions, please let me know. I want to make sure that your concerns are addressed. Have a splendid day.

gelkins4
Level 2

My journal entries include a Name but that name is not populated on any of my reports. Is there a setting that needs to be changed?

Thanks for the advice, but I just don't get why only half of the transaction would be included in the report. Why show the date, transaction type, and number but have the amount field blank? I guess it is better than completely dropping the row because at least it alerts me that there is an error in the report and I know where to go look for it. 

Emily M
QuickBooks Team

My journal entries include a Name but that name is not populated on any of my reports. Is there a setting that needs to be changed?

Thanks for getting back in touch, @gelkins4.

 

Let me join in and help with running a report for Journal Entries that shows the amount as well. You may run a Journal Entry Report and Customize the report.

 

Here’s how:

 

  1. Choose Reports.
  2. Search for the Journal Report in the search bar.
  3. Click Customize, then make the following customization.
  4. Pick Run Report.

 

If there’s anything else I can help with, comment below. I hope you have a great weekend.

atalutis
Level 2

My journal entries include a Name but that name is not populated on any of my reports. Is there a setting that needs to be changed?

Seriously, this is so frustrating. QuickBooks Destop had a report called "Income by Customer Detail" that showed all line items for invoices, journal entries, etc. When I try to pull the "Transaction by Customer" report in QBO the journal entry lines are there but the amounts are blank, so I can't see a net amount by customer. How is this not available, when it used to be??

MaryAnn_E
QuickBooks Team

My journal entries include a Name but that name is not populated on any of my reports. Is there a setting that needs to be changed?

Hi @atalutis,

 

The Transactions List by Customer report shows the invoices and their payments. Though, it doesn't show the details of the transactions. This is why you’re unable to view the amounts.

 

You can run Transaction Detail by Account report, let me guide you how.

 

  1. Go to the Reports menu.
  2. Search for Transaction Detail by Account report.
  3. Click the Customize button.
  4. In the Group by section choose Customer, and add the Account column in Change columns link.
  5. Hit Run report.

 

I’m adding this article you can read on how to use reports in QuickBooks Online: Run reports.

 

The Community is always around to help you if you need anything else. 

Kpohl1
Level 1

My journal entries include a Name but that name is not populated on any of my reports. Is there a setting that needs to be changed?

I was looking for the same information / total paid to vendors in any given timeframe to include vendors recorded in journal entry transactions.  I was able to get this by customizing a report as follows (Quickbooks Desktop):

- Select "Reports"

- Click "Vendors & Payables"

- Click "Vendor Balance Detail"

- Click "Customize Report"

- Scroll down under "Columns" and put a checkmark next to "Name"

- Click the "Filters" tab and select "Account", then under dropdown select "Current assets and expenses"

You may adjust the report for specific timeframe but report also gives you total paid to date.  Hope this helps. 

Kpohl1
Level 1

My journal entries include a Name but that name is not populated on any of my reports. Is there a setting that needs to be changed?

I was looking for the same information / total paid to vendors in any given timeframe to include vendors recorded in journal entry transactions.  I was able to get this by customizing a report as follows (Quickbooks Desktop):

- Select "Reports"

- Click "Vendors & Payables"

- Click "Vendor Balance Detail"

- Click "Customize Report"

- Scroll down under "Columns" and put a checkmark next to "Name"

- Click the "Filters" tab and select "Account", then under dropdown select "Current assets and expenses"

You may adjust the report for specific timeframe but report also gives you total paid to date.  Hope this helps. 

ivrtejaswi
Level 1

My journal entries include a Name but that name is not populated on any of my reports. Is there a setting that needs to be changed?

Hi,

 

The Mentioned info was understandable however when we run the Supplier account the journal entry doen't appear.

KKcc88
Level 1

My journal entries include a Name but that name is not populated on any of my reports. Is there a setting that needs to be changed?

I have this same stupid issue, I hope they fix this...its stupid to have name inputted in the data entry but the report just shows blank....

EMaru
Level 1

My journal entries include a Name but that name is not populated on any of my reports. Is there a setting that needs to be changed?

Has this issue been resolved yet?

RCV
QuickBooks Team
QuickBooks Team

My journal entries include a Name but that name is not populated on any of my reports. Is there a setting that needs to be changed?

Thanks for checking in with us, EMaru.

 

If you are referring to the Supplier account that doesn't appear in the Journal Entry report, we can customize the report by Account. Let me show you how: 

  1. Go to Reports on the left side menu.
  2. Search for the Journal Report in the search bar.
  3. Click Customize, then make the following customization.
  4. Tap Filter.
  5. Choose Account and select the supplier account on the list. 
  6. Tap Run Report.

 

We can also export the report to Excel to modify the columns and come up with the data you need. On the report, click the Export icon and choose Export to Excel. You can also customize the report before exporting them. Once you have the perfect set of filters, save them so you can run the same report in the future.

  1. After you customize a report, select Save customization.
  2. Give your report a name.
  3. Select Save.

 

If you are referring to the names in the journal entries not showing on other reports, just follow the steps provided by Rasa-LilaM.  Feel free to visit our Reports page for more insights about managing and running your financial reports in QuickBooks.

 

I want to make sure everything is taken care of for you, please let me know how it goes or if you have any other issues or concerns. Just leave a comment below and I'll get back to you. You have a good one.

todd312
Level 1

My journal entries include a Name but that name is not populated on any of my reports. Is there a setting that needs to be changed?

how come when i create a journal entry and  i choose a vender from the drop down list in the name field that transaction doesn't show up when i go over to the vender when i go over to the vender screen.  

ZackE
Moderator

My journal entries include a Name but that name is not populated on any of my reports. Is there a setting that needs to be changed?

Hi there, todd312. Thanks for getting in touch with the Community about this.
 

Since your vendor's profile isn't showing the journal entry transaction record, I'd recommend getting in touch with our Customer Care team. They'll be able to perform a screen sharing session to see how your accounts and transactions are configured, then conduct further research into why it's not displaying on the vendor screen.
 

They can be reached while you're signed in.
 

Here's how:

  1. Use the Help (?) icon.
  2. Click Contact Us.
  3. Enter a description of your situation in the What can we help you with? field, then hit Let's talk.
  4. Select Start messaging or Get a call.


Be sure to review their support hours so you'll know when agents are available.
 

Please feel welcome to post a reply if there's any additional questions. Have a wonderful day!

Teri
Level 9

My journal entries include a Name but that name is not populated on any of my reports. Is there a setting that needs to be changed?

Ideally you should be posting AP invoices through AP. JE's should only be used for transactions that do not have a specific accounting function.  That is what is taught in accounting 101 and I agree is best practice. 

LYou
Level 2

My journal entries include a Name but that name is not populated on any of my reports. Is there a setting that needs to be changed?

Kphol1 you are a genius.  Thank you, I've been trying forever on my own to figure out if this could be done.  THANK YOU!!  You should get paid by Intuit now!!

Need to get in touch?

Contact us