Thanks for reaching out to us here in the Community, @DawnBorzon. I'm here to ensure that you can resend the invite.
If you already have a login, sign in to your QuickBooks account if you are one of the users and Workforce for the employees. Then, enter your information. If you get the same result, you can ask the admin or your employer to resend an invitation.
Here's how to resend the user invitation:
- Click the Gear icon.
- Select Manage Users under Your Company.
- Locate the user you wish to re-invite.
- In the Action column.
- Hit Resend invite.
For QuickBooks Workforce, you can check the steps under QuickBooks Online, then go to Resend or cancel an invitation: Invite your employees to QuickBooks Workforce to see pay stubs, W-2s, and more.
You can also check these links to answer the common questions about QuickBooks Workforce: View your paychecks and W-2s in QuickBooks Workforce
Additionally, to learn more about adding and managing users in your QBO account, check out this link for guidance: Add and manage users in QuickBooks Online.
Stay in touch with us if you need further assistance. We're always around to assist you anytime. Have a great day!
