Hi there, herediafoods@gma.
I want to help and answer your queries. However, only our Customer Care team can verify the reason why there’s a delay in your refund request.
The refund will usually appear in 7 to 10 business days after Customer Service processes it. I recommend contacting them directly.
Since your account is closed, you can use our Test drive account to get in touch with them. You can check out our hours of operation to ensure they can assist you on time.
Please use this link: https://qbo.intuit.com/redir/testdrive, then follow the steps to below:
- Go to the Help menu at the right top.
- Select Contact Us.
- You can enter “refund request" on the box.
- Choose to Get a call and enter your personal information.
- Press Confirm my call.
Don’t hesitate to visit me here if you have other concerns. I’ll take care of them. Have a good one.
