Received an invitation from an accountant to be able to access the clients books as an accountant. Still can't access account
My client's CPA sent me an invitation to have access to the client's books as an accountant. I click the link and I log in and all I can see is an older client but not the client that I have been granted access to. I asked the CPA to resend an invitation but I have the same problem.Any one encountered this problem?I don't have a problem logging in and the invitation didn't expire.