Hello there, jantco.
I'm here to assist you in the right direction for support regarding renewing your ProAdvisor account.
To begin, let's go through your email by using the Search function and checking the different email folders. It's possible that the email may be in the junk, spam, or deleted folders. If you can't find the email, I recommend contacting our Customer Care Team. They have the tools to resend the email and give you real-time assistance in renewing your ProAdvisor account.
Here's how to reach us:
- On the top menu, go to Help.
- Select QuickBooks Desktop Help/Contact Us.
- Click Contact Us.
- Give a brief description of your issue, then press Continue.
- Sign in to your Intuit account. Then, enter your code and click Continue.
- Choose to either chat with us or Have us call you.
You can check our support hours in this article: Contact QuickBooks Desktop support.
Once you've renewed your account, you can get back to assisting your clients seamlessly. For your guidance, here's an article on using an Accountant's copy: How to use the Accountant's Copy.
Feel free to visit us again if you have any other concerns about managing your ProAdvisor account. I'm always here to help you. Have a great day.
