cancel
Showing results for 
Search instead for 
Did you mean: 
firepros
Level 1

shut down [payroll feature not used

I use QB very infrequently. Each time I start up i need to go through a lengthy payroll updgrade process I DO NOT USE PAYROLL AND WANT TO START UP QUICKER! HELP!!

3 Comments 3
Ethel_A
QuickBooks Team

shut down [payroll feature not used

Welcome to the Community, @firepros

 

Pop-up messages in QuickBooks Desktop give information about a specific function you can use while working with the software. You may turn this setting off straight from your preferences if you wish to get rid of them. I'll demonstrate.

 

  1. Go to Edit.
  2. Select Preferences.
  3. Choose General.
  4. Under My Preferences, remove the checkmark on the Turn off pop-up messages for products and services selection.
  5. Click OK.

 

On top of that, I've also included this reference helpful with the resources needed so you can keep the security of your account up-to-date: Account management gathers topics for your Intuit Account.

 

If you're still getting the same pop-up notification, it would be best if you send us a screenshot or tell us the message so we can look for the best resolution to remove it.

 

You can click the Reply button if you have other questions or concerns with QuickBooks tasks and navigations. I'm always around to help.

BigRedConsulting
Community Champion

shut down [payroll feature not used

@Ethel_A 

RE: Pop-up messages in QuickBooks Desktop give information about a specific function you can use while working with the software.

 

That's just great, but it won't change how payroll updates work. Which you'd know if you actually tried it.

BigRedConsulting
Community Champion

shut down [payroll feature not used


@firepros wrote:

I use QB very infrequently. Each time I start up i need to go through a lengthy payroll updgrade process I DO NOT USE PAYROLL AND WANT TO START UP QUICKER! HELP!!


 

Normally you're not prompted to get payroll updates when you don't use payroll.  I suspect payroll was once used in the file, or something close to that.

 

To stop the payroll updates, remove the payroll service key from the file. To do this, pick Employees | My Payroll Service | Manage Service Key from the QB menu. Then click the Remove button and continue through the warning.

Need to get in touch?

Contact us