QuickBooks Online (QBO) relies entirely on data provided by third-party apps like Joist during the syncing process, including tax information, sprayfoam613.
First, please ensure that the tax setup for the integration between Joist and QBO is correctly configured. This means verifying that the tax codes, tax rates, and agencies in Joist match exactly with those set up in your QBO account.
If, after confirming that the tax configurations match on both platforms, the tax data is still not syncing properly, we recommend contacting Joist customer support directly. They can investigate any possible syncing issues on their end, as QBO depends solely on the data provided by Joist.
You can always revisit this thread if you have any other QuickBooks-related concerns.
