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gabriela3
Level 1

The bill that was charged this month for QB online subscription was double the amount of what we paid previously could you tell me why?

 
2 Comments 2
Joshua R
QuickBooks Team

The bill that was charged this month for QB online subscription was double the amount of what we paid previously could you tell me why?

Good afternoon, @gabriela3.

 

I hope you're having a great week. I'll give you some additional information on your QuickBooks Online billing. 

 

There's a possibility you may have been on a discount that has no expired. To verify, I suggest reaching out to our Support Team for more information. 

 

Just let me know if I can help with anything else by replying to this thread. Enjoy the rest of the week!

 

Fiat Lux - ASIA
Level 15

The bill that was charged this month for QB online subscription was double the amount of what we paid previously could you tell me why?

@gabriela3 

Your 50% off discounted plan period may be over. Now you have to pay in full price. Explore Chronobooks to copy your data between QBO accounts. Once you are ready to proceed, open a new QBO account with current discounted plan.

https://quickbooks.grsm.io/US

https://quickbooks.grsm.io/us-promo

 

You may utilize this workaround for a limited time until the end of this week.

 

Good luck!

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