Turn off renewel subscription

I'm here to ensure that you'll get the best help with your concern, Kalebharris2014.

I'd suggest reaching out to our customer care support. This way, an agent can pull up your account and turn off the auto-renewal. Here's how:

1. Click Help inside Quickbooks Online.
2. Select Contact Us.
3. Enter "turn off auto-renewal" in the description field, then click Let's talk. 
4. Select either Start messaging or Get a callback.

I'll also share the reference on how to resubscribe to QuickBooks Online in case you want to continue using your account.

Visit the Community if you have other concerns. We're right here to assist you. 

I could never use.  Cancel sub.

Cannot use

I never could use this program and want to cancel the subscription please.

While it's sad to see you go, please know I remain dedicated to assisting you through the cancellation process. My priority is to ensure the experience is as smooth and seamless as possible.

First off, may I know what specific tasks you are trying to accomplish within the program that you're having difficulty with? Understanding the details of the challenges you're facing will help me provide tailored assistance and aid you in utilizing our software. 

The measures for canceling QuickBooks Online (QBO) depend on where you signed up for your subscription. If you purchased online directly from Intuit, refer to the steps below:
 

1. Sign in to the Intuit Account Manager.
2. Go to Products & Billing and click your company name. 
   
   
   
   
3. Find the product you wish to discontinue. 
   
   
    
4. Tap Cancel, then Continue to cancel.

If you are within the billing period you last paid for, you can resume your subscription and stay on the same one by selecting Resume subscription. Otherwise, you'll need to visit the web to resubscribe. 

For plans acquired from other sources, refer to this article: Cancel your QuickBooks Online subscription or trial.

Additionally, I'll share this resource to easily aid you when you plan to resubscribe: Resubscribe to or reactivate QuickBooks Online.

Thanks for the opportunity to serve you. If you have other questions about managing your Intuit Account, post a reply below. I'm always available to navigate any problems you encounter.