Unable to accept Client Quickbooks Accountant Invite

Does the QuickBooks Online Accountant US version allow me to accept client invitations for clients that are in another country

No. You need to prepare another email address to sign up for another QBO Accountant version.

Where is your client located?

Hello there, lkamaunjoroh.

Thank you for choosing QuickBooks Online (QBO) as your accounting software. Let me clarify about accepting an accountant invitation.

Currently, this is unavailable if you're using a different region from your client.

Furthermore, you can create a QuickBooks Online Accountant (QBOA) account with the same region as your client. However, not all regions support QBOA accounts.

Alternatively, your client can invite you as a company administrator to help with their books. Here's how:

1. Go to the Gear icon.
2. Select Manage Users.
3. Click Add User.
4. Enter personal information.
5. Choose Company admin in the Roles drop-down arrow.
6. Hit Send invitation.

They can also check about a user's roles and rights in case they want to change their permissions in the future.

Feel free to visit our User management page for more insights about adding and managing Intuit product users.

Let me know if you need more help accepting invitations or other tasks in QuickBooks. I'm always here to help. Take care.

Thank you for this. What happens if the client has the simple start Quickbooks Package? That only supports one user?Will I have to share my client's login credentials to assist?

@lkamaunjoroh 

The same question. Where is your client located?

Yes, you're right. @lkamaunjoroh. QuickBooks Simple Start supports only one billable user.

If your client has the Simple Start QuickBooks package, which only supports one user, sharing login credentials may not be the best approach due to security and privacy concerns. You could advise your client to upgrade their subscription to the QuickBooks Essential version, which allows for 3 users. Alternatively, you can also set up a QuickBooks Accountant version using a different email and have them send an invitation.

Furthermore, accountant users, work on their books, access reports, and perform other accounting tasks while maintaining the security of their login credentials. This approach ensures that both you and your client adhere to best practices for data security and privacy.

I recommend discussing this option with your client and guiding them through the process of inviting you as an accountant user in their QuickBooks account. This will enable you to provide the assistance they need while maintaining the security of their account. I hope this information is helpful, and I wish you and your client success in managing your accounting tasks effectively.