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Landrew
Level 2

Unable to memorize report

Hello all,
Lacking button to memorize or customize a report

In QBO, selected:
- reports, payroll, payroll Summary by Employee, edit for employee & period

I have the green ‘run report’ button, but not the ‘customize’ or ‘save customization’ button

Screenshots show my issue.

Any help much appreciated!
Cheers,
Andrew is SQBO no memorize button option.gif

5 Comments 5
Landrew
Level 2

Unable to memorize report

Hello all,
Lacking button to memorize or customize a report

In QBO, selected:
- reports, payroll, payroll Summary by Employee, edit for employee & period

I have the green ‘run report’ button, but not the ‘customize’ or ‘save customization’ button

Screenshots show my issue.

Any help much appreciated!
Cheers,
Andrew is SScreenshop of button I do not have qbo.gifQBO no memorize button option.gif

Kristine Mae
Moderator

Unable to memorize report

Good day, Andrew.

 

Thanks for providing us with screenshots. It's indeed helpful for us to know what your concern really is. 

 

The same as the Payroll Summary report, we're unable to customize or memorize the Payroll Summary by Employee report. Both of these reports are based on the payroll run. 

 

You can send feedback directly to our software engineers. This is the best way for us to know your preferences. Just click on the Gear icon, then choose Feedback

 

You can always drop by the Community if you need help with the QuickBooks Online. 

Landrew
Level 2

Unable to memorize report

Thanks for your suggestion !
I just sent in this bug report (but I’m not holding my breath, grin)

 

Hello,
Help request & suggestion:
I have “Quickbooks Essentials” and “Enhanced Payroll”
When I choose:
Reports, Payroll, Payroll Summary by Employee
Then no options, no buttons appears for “Customize” or “Save Customization”
Quickbooks Plus does not appears to offer this functionality either
What do you advise
Any help appreciated,
Cheers,
Andrew
Company ID: [Removed]


@Kristine Mae wrote:

Good day, Andrew.

 

Thanks for providing us with screenshots. It's indeed helpful for us to know what your concern really is. 

 

The same as the Payroll Summary report, we're unable to customize or memorize the Payroll Summary by Employee report. Both of these reports are based on the payroll run. 

 

You can send feedback directly to our software engineers. This is the best way for us to know your preferences. Just click on the Gear icon, then choose Feedback

 

You can always drop by the Community if you need help with the QuickBooks Online. 



@Kristine Mae wrote:

Good day, Andrew.

 

Thanks for providing us with screenshots. It's indeed helpful for us to know what your concern really is. 

 

The same as the Payroll Summary report, we're unable to customize or memorize the Payroll Summary by Employee report. Both of these reports are based on the payroll run. 

 

You can send feedback directly to our software engineers. This is the best way for us to know your preferences. Just click on the Gear icon, then choose Feedback

 

You can always drop by the Community if you need help with the QuickBooks Online. 





Anonymous
Not applicable

Unable to memorize report

Hi, @Landrew.

 

Thank you for sending your feedback to our Product Developers. We want to do our best to make sure that you're taken care of.

 

I'll also send a feedback to the appropriate channels so they can look into this further and consider adding this feature in the future update.

 

That said, if there's something you need help with, please don't hesitate to visit the Community again. Have a good one.

JMRichardson
Level 1

Unable to memorize report

It's ridiculous that two years have went by and there is still no way to do this.  It's insane that QBO is lacking so many features that were available in the regular desktop version.  There's no way to customize or memorize the majority of the reports available... and no way to even create our own reports.  As I said, ridiculous.  

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