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DanielAlanBryan
Level 1

Venmo is not linking

How is this something that you are prioritizing if we are still having the issue? I have not been able to Connect Venmo over the last month.

MarkAngeloG
QuickBooks Team

Venmo is not linking

Hello there, Daniel.

 

I understand how important it is to connect your Venmo to your QuickBooks Online account. Rest assured, I'm here to guide you to get the best help for your case.

 

I recommend contacting our QuickBooks Online support to investigate this issue further. They have the right tools to pinpoint the cause of the problem and apply a solution as soon as possible.

 

Here's how:

 

  1. Head to this link: Contact Us.
  2. Select QuickBooks Online product and click Continue.
  3. Select Contact Us and choose a way to connect with us:
  • Start a chat with a support expert.
  • Get a callback from the next available expert.

 

Additionally, you can use PayPal and Venmo to accept payments in QuickBooks Online.

 

I'm always here to assist you with any concerns you may have. Feel free to drop a reply below.

xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx1
Level 1

Venmo is not linking

I have had the same problem for a year and a half!

xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx1
Level 1

Venmo is not linking

Trying to click "cheer" on this comment. QB won't even let me do that! Get this error message 

Authentication Failed.

  • Authentication Ticket Mismatched, failed authentication.
KiazzymaeC
QuickBooks Team

Venmo is not linking

Thank you for bringing these issues to our attention. I understand how important it is to connect your Venmo account to QuickBooks Online banking, and I’m here to guide you in getting the right assistance.

 

For a deeper investigation about this matter, I recommend contacting our live support team. They’re equipped to identify the root cause and help resolve why your Venmo account isn’t linking.

 

Here's how: 

 

  1. Open the Help panel.
  2. Select the Search tab and enter keywords like "contact support" for answers.
  3. Click on Contact Us.
  4. Choose either Chat or Callback to connect with an expert.

 

We are available Monday to Friday, 6 AM to 6 PM PT and Saturday, 6 AM to 3 PM PT.
 

As for your second issue, it looks like you might be using different login credentials for your QuickBooks Online account and your QuickBooks Community account. To fix this, try accessing your QuickBooks Community account using a browser, rather than through the Help option within QuickBooks Online.

 

I'll keep this thread open, so feel free to reach out if you have any additional questions. We're always here to help!

jennyundercofler
Level 2

Venmo is not linking

The problem was resolved, but now has re-started - my Venmo account has not synced for the past 14 days - doesn't even ask me for a login.

jennyundercofler
Level 2

Venmo is not linking

Currently the error is "106" that QB can connect to Venmo but can't find the right kind of account.

Jovelyn_M
QuickBooks Team

Venmo is not linking

I understand how important it is for your business to connect with Venmo, Jenny. Allow me to guide you to the appropriate support team that can assist in resolving this issue.

 

Before we proceed, please note that Error 106 typically occurs when QuickBooks is unable to locate your account. This can happen if the account has been closed or due to issues with your credentials, security settings, or server connections.

 

To ensure a more thorough investigation, I recommend reaching out to our Live Support team. They have the tools and can privately access your account to identify the root cause and assist you in resolving the issue with linking your Venmo account.

 

Here’s how you can connect with them:

 

  1. Open the Help panel.
  2. Select the Search tab, and type in keywords like "contact support" for guidance.
  3. Click Contact Us.
  4. Choose either Chat or Callback to connect with an expert.

 

Our support team is available Monday to Friday from 6 AM to 6 PM PT, and Saturday from 6 AM to 3 PM PT.

 

If you have any additional questions, feel free to share them in the comments section below. We’re here to help!

jennyundercofler
Level 2

Venmo is not linking

Thanks, I appreciate you writing back. However, nothing at all has changed with my Venmo account - it is still open, in good standing, and functioning just fine. This is the third time I have had a sudden, unannounced, prolonged outage between Venmo and Quickbooks. The first time, I spent hours on the phone with your time, an investigation was launched, and no one ever followed up. I'm not going to waste my time again, this is a problem with the Quickbooks product. To be honest, I need to spend that time finding a better product for my business needs - this is the third time in two years.

jenmonroe726
Level 1

Venmo is not linking

Having this problem linking Venmo (error 102) when it stopped syncing in November. Have been in touch with QB and they said they can't do anything for now but assured me they're "working very hard to fix it." As this and other threads show, it's a known issue that's been going on for a long time and affecting lots of users.

 

They gave me a 50% discount on the next three months of my subscription--if you're having the same issue you should call and ask for the same, or more. (I honestly don't think affected users should be paying any subscription fees at all until the issue is resolved, since we're not getting the product we paid for.)

 

The entire reason my business uses QB is to sync, track, and categorize expenses, so without this function QB has become effectively pointless, especially with 1099s due at the end of the month and then tax season after that. They're obviously not taking it seriously given how long it's been going on, but maybe if enough people ask for discounts or refunds, or threaten to unsubscribe all together, they'll fix it. Quickbooks subscriptions are not cheap and it's bizarre that they've let this ride for so long.

dadair6
Level 1

Venmo is not linking

My Venmo stopped linking on January 8th, 2026.  This is very frustrating, it's the second or third time it's happened in the past year or so.  QBO, is there any progress made?

RheaMaeH
QuickBooks Team

Venmo is not linking

I appreciate you for bringing this to our attention, Dadair6.

 

Ensuring a smooth and consistent connection between your Venmo account and QuickBooks Online is essential. I’ll direct you to our live support team, who can provide personalized assistance and the latest updates on this matter.

 

They are equipped with the tools and expertise to thoroughly review your situation, identify the cause of the recurring issue, and guide you through the steps to resolve it effectively.

 

Here's how you can reach them:

 

  1. Log in to your QBO account via a web browser.
  2. Go to the (?) Help icon in the upper right corner.
  3. Select the Search tab and search for questions or keywords.
  4. Click Contact Us.
  5. Hit Chat with us or Have us call you to start a conversation with our support expert.

 

To ensure timely assistance, please check our support hours:  Get help with QuickBooks products and services.

 

If you have any follow-up questions, feel free to leave a comment below.

jennyundercofler
Level 2

Venmo is not linking

I have also been having this problem since early January - I get a "102" error. I have to note that this kind of multi-week outage with Venmo happens at least once a year. Needless to say, it's frustrating.

Nathania_P
QuickBooks Team

Venmo is not linking

Thanks for reaching out to us here in the Community, Jenny.

 

I understand how frustrating it can be, especially when a recurring issue like this interrupts your workflow.

 

Maintaining a seamless connection between Venmo and your account is important. In cases like this, I recommend reaching out to our customer support team for further guidance. They have the tools to examine the error closely, pinpoint the root cause, and assist you in resolving the issue.

 

Here’s how to connect with them:

 

  1. Click on the (?) Help icon located in the upper right-hand corner.
  2. Select the Search tab and enter relevant keywords or questions.
  3. Choose Contact Us.
  4. Option for the Chat with us or Have us call you option to get in touch with our support team.

 

If you have any additional concerns about QuickBooks, please reach out to us again. We're always here to help.

tannerjryan
Level 2

Venmo is not linking

This issue is over a year old. How about you guys actually fix the problem instead of encouraging us to take the issue upon ourselves and waste our time with your customer support. This reply is infuriating. 

tannerjryan
Level 2

Venmo is not linking

How about you guys actually fix the problem. It’s been a multi-user issue for years now so instead of insisting we waste our time with your customer support, maybe you guys actually fix a clear and present flaw in the program we keep paying you for.

tannerjryan
Level 2

Venmo is not linking

Why do my comments keep disappearing? THIS ISSUE IS YEARS OLD WITH MULTIPLE USERS REPORTING THE SAME PROBLEM. Fix it yourselves, stop sending AI replies that we should waste our time with your customer support. I have and nothing was fixed. Absolutely infuriating.

nhhandyman
Returning Member

Venmo is not linking

I'll add to this craziness.

I tried three or four times trying to initial connect my venmo account to quickbooks - each time it failed with the 102 error.

 

After that - at least once a day I get an Venmo email saying someone is trying to access my account (sign-in attempt)  - I'm assuming its quickbooks - but....

JayneusR
QuickBooks Team

Venmo is not linking

Hello there, nhhandyman.

 

It’s tough when multiple attempts don’t work as expected. Let me help you fix the connection and address the emails.

 

Error 102 with Venmo indicates a connection issue between QuickBooks Online (QBO) and your financial institution. The repeated sign-in emails you're receiving are likely due to QBO's automated attempts to reestablish the connection.

 

For further assistance, I encourage you to connect with our Live Support team. They have the tools to investigate this further, securely access your account, and help resolve the Venmo linking issue.

 

Here’s how to contact them:

 

  1. Open the Help panel in QBO.
  2. Go to the Search tab, and enter keywords like "contact support" for instructions.
  3. Select Contact Us.
  4. Choose either Chat or Callback to connect with an expert.

 

To determine the best time to call, please refer to support hours.

 

If you have additional questions or concerns, feel free to reply to this message. We're always here to assist you.

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