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Use PayPal and Venmo with QuickBooks Online

SOLVEDby QuickBooks237Updated 1 week ago

QuickBooks Online and QuickBooks Self-Employed now offer the option for your customers to pay e-Invoices with PayPal and Venmo.

Begin accepting PayPal and Venmo

If you don't have a QuickBooks Payments account, apply for one. If approved, you'll be able to process bank transfers/ACH, PayPal, Venmo, and credit cards.

How customers pay with PayPal and Venmo

Create an invoice and make sure PayPal / Venmo is set as a Payment Method. Fill out the invoice and send it to your customer.

How to make sure PayPal and Venmo are turned on for all new sales

  1. Select the Gear ⚙ icon, then Accounts and Settings.
  2. Select Sales, then select Accept PayPal to make PayPal and Venmo available for all new sales transactions.

When customers open your email, they'll be able to use PayPal and Venmo if their account is set up. 

Your customer can then select the Buy with PayPal or Venmo option and pay.

Know when someone has paid me

You'll receive an email confirming the payment and QuickBooks marks the invoice as paid, just like other payment methods we support.

Fee charges when a customer pays an Invoice with PayPal or Venmo

If a customer pays an invoice with PayPal or Venmo and your plan includes invoice pricing, the Card-Invoiced rate is applied. If your plan doesn't include invoice pricing, the Card-Keyed rate will be applied.

See the status of PayPal and Venmo transactions

You can view the status of a PayPal or Venmo transaction in the Sales tab. The payment shows from “PayPal/Venmo”.

Deposit details for PayPal / Venmo payments

We'll deposit the funds directly into your bank account along with your credit card and bank transfer transactions on your normal deposit schedule.

QuickBooks updates your books automatically

QuickBooks creates a received payment transaction to record the payment. Once the money deposits to your bank account, you'll see it automatically reconciled.

Refund transaction fees still apply

You'll be charged refund fees, based on your pricing agreement.

Handle a chargeback

We'll notify you if your customer files a chargeback for a PayPal / Venmo credit card payment, and we'll let you know the next steps. You’ll have 5 calendar days from the notification date to complete the required steps. 

Reverse a PayPal or Venmo payment

The PayPal / Venmo payment displays in the Merchant Service Center as a credit card transaction. You can reverse the payment made by your customer by voiding the receive payment transaction or by reversing the payment in the Merchant Service Center -- just like you would for credit card transactions.

PayPal / Venmo and compatible credit / debit cards

PayPal / Venmo work with most major credit and debit cards from nearly all US banks. For more general information on how PayPal or Venmo work, check out the PayPal or Venmo help center. 

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