I am so frustrated with QB. Have spent way too many hours trying to resolve this problem with FAQs and internet suggestions. If this doesn't work Intuit is out $400.
My office manager uses QB 2020. She saves a file for me to upload as a local file (thumb drive) to restore the company file so my version is updated with the new data.
Every time I try to upload the file it tells me it is a read only file. When I get that same error message on my desktop, I can right click the file and go and check the "read only file" box and I can upload the file and have the new numbers.
When I use the same thumb drive on my windows laptop, it also tells me it is a read only file.
When I go to right click the file and unclick the read only box, it isn't checked. So nothing to unclick.
No matter what I do, I can't load this file in to my laptop version of QB (2021). I did get it to work one time, after spending 2 hours on it. I did so many things in those two hours, I have no idea what I did to get it to work.
If this is going to be a 15 step process every time I need to refresh data, forget it. I just don't have this kind of time to screw with this. Ugh.
Thanks for your time, I am just terminally frustrated.
Tim