We're committed to resolving any billing issues promptly and effectively, Anne.
To ensure you'll get accurate billing, I suggest contacting our QuickBooks Self-Employed(QBSE) support team. They have the appropriate tools to help you verify your account status and know the details of the charge in a safe environment. I'll guide you through the process of contacting them.
If you're on a computer browser, refer to these steps:
- Go to the Gear icon.
- Click on Contact Us.
- Select Ask QB Assistant.
- Enter Talk to a human, then select Continue.
- Select Have us call you or Chat with us.
If you’re using the QBSE app, here's how:
- Tap the + button.
- Select the Ask QB Assistant.
- Enter Talk to a human, then select Continue.
- Choose Have us call you or Chat with us.
More details on how to get in touch with the support team and their hours of availability are in this article: Contact QuickBooks Self-Employed Support.
If you need other references for future use, you can check out this article: QuickBooks Self-Employed Overview.
Feel free to comment below if you need further help contacting our live support team. We're always here to help you out. Have a great day ahead.
