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aclark7seas
Level 1

Tracking Sales per Rep

We are a smaller company but have recently added two more sales reps to our team. Up until now, we have had all SO/PO's go under specific accounts because we did not need to track sales per person. Now that we have three sales reps, we would like a way to be able to track each persons sales and be able to run commission reports when needed. What would be the best way to do this? Added each rep as a "Class" was suggested to us but we were not sure if that was the best way. We are using QuickBooks Premier Manufacturing (Desktop). If you need any other information from our end, please let me know. 

16 Comments 16
Nick_M
QuickBooks Team

Tracking Sales per Rep

Hey there, aclark7seas.

 

Thanks for dropping by the Community, I'm happy to share some feedback. Some users have found it helpful to customize the Sales by Rep Detail to show the total sales by customer. You won't be able to see everything on the Sales by Customer Summary report, but it will include a lot of helpful information. Here's how to customize it. 

  1. Click on Reports menu, then select the Sales.
  2. Choose the Sales by Rep Detail and click on Customize Report button.
  3. Click the Display tab and change Total by to Customer.
  4. Under Columns, select Rep and uncheck the Name.
  5. Click OK.

You can find the Sales by Rep Detail page by:

  1. Going to the Report Menu.
  2. Choose Sales, then Sales by Rep Detail.

If you have any other questions, feel free to post down below. Thank you for your time and have a nice afternoon. 

 

aclark7seas
Level 1

Tracking Sales per Rep

Nick, 

 

Thank you for the breakdown on how to run the report but we are still in the setting up stage. We are confused on how to enter the sales rep information for each so we assign them to jobs properly and what have you. What is the best way to do this? Hopefully this makes sense on what we are trying to set up. 

MaryLurleenM
Moderator

Tracking Sales per Rep

Hello there, aclark7seas,

 

You can add the sales rep to the Lists. Here's how:

  1. Click Lists on the menu.
  2. Select Customer & Vendor Profile Lists, then click Sales Rep list.
  3. Click New.
  4. Enter the needed information. 
  5. Click OK to save.

Then, you can use the report provided by Nick in the future.

 

You can also check out this article about different reports in QuickBooks Desktop: Customize customer, job, and sales reports in QuickBooks Desktop. The report provides details on how to customize each one of them.

 

Let me know if you need anything else. 

aclark7seas
Level 1

Tracking Sales per Rep

Thank you. After we create the Reps, how we would link a Sales Rep to specific sales order, purchase orders, and invoices? 

GraceC
QuickBooks Team

Tracking Sales per Rep

Hello there, @aclark7seas.

 

I appreciate you for following the steps provided by my colleague above. I'd be glad to show you how to add the sales rep to the specific transactions in QuickBooks Desktop.

 

You can pull up and customize the sales orderpurchase orders, and invoices template to add the sales rep. Let me show you how to do it.

 

Here's how:

  1. Go to Customers at the top, then click Customer Center.
    Capture A1.PNG
  2. Under the Transactions, select the Invoices.
  3. Locate the customer's name.
    Capture A2.PNG
  4. On that page, go to the Formatting tab and then Customize Data Layout.
    Capture A3.PNG
  5. In the window that appears, select the Header tab.
  6. Find REP on the list and select the Screen and Print boxes to add it.
  7. Hit OK once done. 
    Capture A4.PNG

See this article for detailed guidance: Create and use custom fields in QuickBooks Desktop.

 

You can now generate a Sales by rep detail report. If you see No sales rep listed in place of a sales rep name then some invoices were not assigned a sales rep.

 

The amount you owe the sales rep is not calculated on this report, however, you can export this report to Excel, enter your sales commission percentage, and let Excel do the calculations.

 

Keep me posted if there's anything else you need. I'm always around to help ensure your success.

Fiat Lux - ASIA
Level 15

Tracking Sales per Rep

@aclark7seas 

As an additional option, consider having a sales commission app to integrate with your QBD. 

aclark7seas
Level 1

Tracking Sales per Rep

Hi Grace, 

 

Thank you for the information as that is extremely helpful. Could you help us with adding a sales rep to our purchase order template? I do not see it has an option that we can check like it is on the templates for the sales order and invoices. 

 

Thanks!

ZackE
Moderator

Tracking Sales per Rep

Thanks for following up with the Community, aclark7seas.
 

I'm happy to hear GraceC's response was helpful for getting sales representatives assigned to invoices. I'll guide you through assigning them to purchase order templates.
 

Here's how:
1. Create a new purchase order.
2. Access the Formatting tab, then choose Customize Data Layout. If you're using a locked template, pick Make a Copy.
3. In your Additional Customization window, open the tab for which area you'd like to customize.
4. Find the item and tick your Screen and/or Print boxes.5. Select OK.
 

Now your custom item field will display on the template you've added it to.
 

You can find additional information about working with customizable fields in our article about creating and using them. You'll be able to find that resource linked within GraceC's response.
.

If there's anything else I can help with, I'm just a post away. Have an awesome day!

aclark7seas
Level 1

Tracking Sales per Rep

Hello, 

 

How do you add more headers to a template? We would like to add REP as a header and have it drop down to provide the list of rep's to choose from but this is all that we have available in our header section. We need to be able to track not only the sale price of goods sold, but the purchase price that we paid to the supplier. We take the sale price, minus the suppliers price and figure out commission based off of that. What is the best way to tie them all together? I was hoping I could add REP to the purchase order template and ran a report somehow but have not had any luck. 

 

2020-09-10 (2).png


Thanks in advance. 

MadelynC
Moderator

Tracking Sales per Rep

I’m determined to help add an extra header, @aclark7seas.


I have a way here where you can have an additional header showing on your Custom Purchase Order form. However, having a dropdown list is unavailable in QuickBooks. 


Here’s how:

 

  1. Go to the Vendors menu at the top.
  2. Select Vendor Center then choose a vendor.
  3. Click View Vendor Info the top.
  4. Go to Additional Info.
  5. Press Define Fields.
    Capture.PNG
  6. Add/enter Rep under Label and put a checkmark in the Vend column.
  7. Select OK and OK.
    Capture.PNG
    Capture.PNG

After doing the steps above, go back to the template. Let me guide you:

 

  1. Select Lists from the left menu.
  2. Choose Templates and click Custom Purchase Order Template.
  3. Press the Additional Customization tab.

Once you’re there, you’re able to see the additional header for Rep at the bottom part. 


Capture.PNG


You may also check this article for additional reference about customizing fields in QBDT: Create and use custom fields.


For any questions or concerns with QuickBooks, don't hesitate to visit us. The Community team is right your back.

Shanye
Level 1

Tracking Sales per Rep

Can Quickbooks online Tracking Sales per Rep as well? Thank you 

JoesemM
Moderator

Tracking Sales per Rep

Welcome to the Community space, @Shanye.

 

Yes, QuickBooks Online can track Sales per Rep by using class or location tracking. This way, you can track their sales individually. 

 

You need first to turn on class and location in settings, here’s how.

 

  1. Select the Gear icon in the Toolbar, then Account and Settings (or Company settings).
  2. Select Advanced under Account and Settings.
  3. In the Categories section, select the edit (pencil) icon.
  4. Choose the category you want to enable and select the settings for that category.
  5. Select Save. Once this feature is turned on, a drop-down menu for Classes or Locations will appear on your forms.

 

Once doneyou can create categories for your class or location tracking.

 

  1. Select the Gear icon, then from Lists, select All Lists.
  2. Choose Classes or Locations
  3. Select New at the top.
  4. Enter the information.
  5. Select Save.

Just click this article for detailed instruction: How to set up and use class and location tracking.

 

Also, you can use the Custom field on tracking the sales rep. This way you can use this information on your invoices, sales receipts, refund receipts, and credit memos.

 

  1. Go to the Gear icon at the upper right. 
  2. Select Account and Settings under Your Company
  3. Go to Sales from the left menu. 
  4. Click Sales form content.
  5. In the Custom fields section, enter Sales per Rep info in the Name field. 
  6. Check the Internal and Public boxes. 
  7. Hit Save
  8. Choose Done

 

For detailed instructions, check out this article: How To Add Custom Fields To Invoices

 

Moreover, you can go to the Custom form styles page. It helps you manage all your templates in one place. From there, you rename, delete, preview your existing template as PDF, or make it default. 

 

To find out how much each salesperson sold, you can run sales reports by Class or Location. You can also run profit and loss reports by Class or Location: Run reports by class.

 

Don't hesitate to leave a comment below if there's anything else I can help you with QuickBooks. I'm always around to help ensure your success. Have a great day ahead!

joysbaiju
Level 1

Tracking Sales per Rep

Hi I can't see the customize report button.

Could you please show it. I have QB 2019 for Mac

Mark_R
QuickBooks Team

Tracking Sales per Rep

Thank you for joining the thread, @joysbaiju.

 

I'm here to help make sure you can customize a report in your QuickBooks Desktop for Mac.

 

One of the possible reasons you can't see the Customize button on the report is that your company file had a data issue. To get this resolved, let’s run the Rebuild Data utility tool to resolve data damage on your company file. Here's how:

 

  1. Go to the File menu, then select Utilities and choose Rebuild Data.
  2. Click OK on the QuickBooks Information window. 
  3. Follow the prompt to save a backup.
  4. Select OK when you see Rebuild has completed.

 

Once done, run the Verify Data utility tool to ensure there is no problem with your file. To do that, follow the steps below:

 

  1. Go to the File menu, then select Utilities and Verify Data.
  2. Click OK if you see QuickBooks detected no problem with your data and continue using your file.
  3. If Verify finds an issue with your data, you’ll be prompted to Rebuild Now or View Errors.
  4. Select Close.

 

I'm adding this article for more guidance: Fix data damage on your QuickBooks Desktop company file.

 

You might also want to know more about customizing reports in QuickBooks Desktop for Mac. This article will provide you with the detailed steps and information: Customize reports in QuickBooks Desktop for Mac.

 

Keep in touch if you need any more assistance running and customizing reports. I've got your back, @joysbaiju.

gershonw
Level 1

Tracking Sales per Rep

i have quickboock on line 

who can i fint the option to Tracking Sales per Rep?

 

ChristineJoieR
QuickBooks Team

Tracking Sales per Rep

Greetings, @gershonw.

 

We appreciate you asking the Community for help. I will assist you in adding and managing Sales Reps in QuickBooks Online.

 

Utilizing classes and custom fields, QBO can track Sales Rep. You will see each sale through this method. To start, we need to activate the feature.

 

  1. Choose Account and Settings from the Gear icon.
  2. Select Advanced.
  3. Choose the edit (pencil) icon under the Categories section.
  4. Select Classes, then choose the appropriate parameters.
  5. Click Save. On your forms, there will be a drop-down selection for classes.

 

After activating the feature, we can establish categories for your class. Please follow the guidelines below:

 

  1. Select the Gear icon, then select Lists.
  2. Hit All Lists.
  3. Choose Classes.
  4. Select New at the top.
  5. Enter the Sales Rep and then Save.

 

Lastly, we can pull up a report by class to get a meaningful segment of your financials. Check out the steps below:

 

  1. Go to Run Report.
  2. Pull up a Sales report or Sales by Class Detail, then Customize the data.
  3. Navigate to the Filter section and add a checkmark the Classes checkbox you created, and press Run Report.

 

You can check the article to add the Custom field for Sales Rep in QuickBooks. You may also visit this link to get started with class tracking and its detailed instructions.

 

Don't hesitate to comment below if there's anything else I can help you manage your task in QuickBooks Online. I'm always around to ensure your success. Have a great day ahead!

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