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mccallconstruct
Level 2

Trying to report fraud using the number on the back of Quickbooks Debit card but offices are closed for the holiday. What should we do?

 
2 Comments 2
JamesAndrewM
Moderator

Trying to report fraud using the number on the back of Quickbooks Debit card but offices are closed for the holiday. What should we do?

Thanks for dropping by the Community and detailing the fraud case you have encountered. I'll share insight and guidelines to help you report this.

 

Initially, I'd recommend confirming if the emails you're receiving are phishing, spam, spoof, or hoax emails. Suspicious emails can sometimes be a scheme to get you to share personal information. These scams come in different forms but often can look convincing.

 

Here are a few things you could check to confirm if an email came from Intuit:

 

  • It is important to note that Intuit will not request personal information through email. If you receive an email soliciting personal details, it is not a legitimate communication from Intuit.
  • Links included in emails from Intuit will only direct you to web addresses on Intuit.com.
  • Intuit emails will always come from an email address ending with @Intuit.com or @e.Intuit.com.

 

If you are unsure whether the email is from Intuit, you can review our security notices for information about known suspicious emails reported by Intuit customers.

 

Since it's a holiday, in the meantime, you can report suspicious emails from the Intuit Online Security Center. You'll have to go to security notices, then select Report a suspicious email to file a report. Then get in touch with our customer support team when the Holiday ends.

 

I'd also recommend reviewing our online security tips to help you keep your personal/business info safe.

 

Please don't hesitate to reply if you have more questions about fraud cases. Happy New Year!

mccallconstruct
Level 2

Trying to report fraud using the number on the back of Quickbooks Debit card but offices are closed for the holiday. What should we do?

it was not a phishing attempt or even an email . . . it is someone charging to our quickbooks debit card

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