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AT6
Level 1

Two Payroll Subscriptions Under One account QB Desktop 2019 ???

I am using Quickbooks Desktop 2019.  I have three seperate companies in QB.  I have had QB Enhanced Payroll for one of the companies since 2007, and I started QB Enhanced Payroll for another one of the companies today.  I thought that you could have up to three companies under one payroll subscription, but it signed me up for a 30 day trial and is charging me again once that trial is up.  I logged into my CAMPS account, and I have a different subscription number for each company (both under the same account)  I am frustrated.  I have spent all day trying to fix this and none of the articles Ive read helps.  What should I do? Thank you!

1 Comment 1
SarahannC
Moderator

Two Payroll Subscriptions Under One account QB Desktop 2019 ???

Yes, you can add three company files under one payroll subscription as long as you add the EIN to each of your company files, AT6.

 

It can be that the EIN wasn’t added to the other company file. That is why QuickBooks requires you to sign up for another payroll subscription.

 

I have here an article to share with you where you’ll get further information about the requirements and limitations of the payroll subscription. Aside from that, you'll learn on how to add an EIN to your subscription: Add an EIN to existing Payroll Subscription

 

Also, I would recommend contacting our payroll specialist can help you add another company file to your existing payroll subscription. Also, they can also help you cancel the other subscription.

 

Here's how to contact them:

  1. Click Help from the main menu.
  2. Select QuickBooks Desktop Help or you can press F1 on your keyboard.
  3. Click Contact us to talk to one of our specialist.

 

Also, please consider checking our support hours visiting this article. Then, go to the QuickBooks Desktop section to see the time schedule.

 

Please know that I am right here anytime you need help about QuickBooks Desktop payroll. You can mention my name if you would like to. Take care!

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