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Buy nowTwo PO receipts, two invoices, QBO is trying to match both to an invoice for one receipt. How can I make it match to just the correct receipt?
@MikePeck This is posted in the Desktop product's section.
I don't know what that means. My post s marked as Quickbooks Desktop but I only see a response that says it is in the Desktop section.
You appear to be asking about QuickBooks Online, but posted this and QuickBooks Desktop was selected.
If you edit the post, you can probably change that.
Thanks for getting in touch with the Community, MikePeck.
When matching transactions, there's a few reasons why an accurate match may not be found automatically by QuickBooks:
I'd recommend checking each of these possibilities initially and correcting any invalid data if necessary. If you're still unable to match your records appropriately, you can expand the transaction by clicking on it, then use your Find other matches option to search for the correct invoice.
I've included a detailed resource about matching transactions which may come in handy moving forward: Categorize & match online bank transactions
If you happen to be using QuickBooks Desktop, I've also included another detailed resource about matching transactions which can help guide you through the process: Add & match Bank Feed transactions
If there's any additional questions, I'm just a post away. Have an awesome day!
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