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dave-horn
Level 1

We no longer do multi state payroll and need those quarterly reports turned off

I am getting "action needed" for TX quarterly reports (out of state) and need this turned off due to no longer having employee out of state.  We are also getting charged by quickbooks for out of state employee.  Need this to stop
1 Comment 1
AbegailS_
QuickBooks Team

We no longer do multi state payroll and need those quarterly reports turned off

Hi there, Dave. 

 

I recognize that that you no longer need the work location for out-of-state employees and would like to deactivate it. Furthermore, you are seeking assistance in removing the action needed notifications for the Texas (TX) quarterly reports and resolving any charges associated with out-of-state employees. I'm here to lend a hand. 

 

To deactivate the work location for out-of-state employees, you can follow these steps: But before doing that, make sure that no active employees are currently assigned to the work location. Once confirmed, please follow the steps below. 

 

  1. Select Settings ⚙, then Payroll settings.
  2. From Work locations, select Edit ✎.
  3. Choose Edit on the work location you want to remove. 
  4. From the Active dropdown▼ select Inactive.
  5. Choose Save.

 

Regarding the action needed notifications and potential charges, I recommend contacting our customer support team directly. They have the necessary tools and expertise to assist you in removing the notifications and addressing any charges on your account related to out-of-state employees.

 

Here's how: 

 

  1. Click Help on the top menu.
  2. Choose Contact Us.
  3. Enter your concern in the What can we help you with? field.
  4. Hit Let's talk.
  5. Select Get a callback or Get the number to connect with us.

 

To make sure you get prioritized on your concern. Please check out our support hours and contact us at a time convenient: ​​Support hours and types.   

 

I've also attached some articles that will help you in managing your employees' information and work locations;

 

 

Always feel free to visit us back here when you need help with your payroll or with other topics. Have a good one!

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