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wills_gary_c-yah
Level 1

Where do i find my license and product number. I bought this back at the beginning of the year and can't find my receipt.

 
9 Comments 9
4Gal
Level 11

Where do i find my license and product number. I bought this back at the beginning of the year and can't find my receipt.

QB Online or QB Desktop? QB Online has no product number and license number.

ArielI
QuickBooks Team

Where do i find my license and product number. I bought this back at the beginning of the year and can't find my receipt.

I'm here to help you in finding your license and product number, @customer.

 

QuickBooks Online (QBO) does not have a license number since it operates on a subscription basis. Instead, you will have a Company ID. To find it, follow these steps:

 

  1. Click the Gear icon.
  2. Choose Account & Settings.
  3. Select Billing & Subscription on the left. The Company ID will be displayed at the top.

 

You can learn more about this process through this article: Find your QuickBooks Online company ID.

 

However, if you're referring to QuickBooks Desktop, you can follow this step-by-step guide to locate the license and product number you are looking for:

 

  1. Open QuickBooks Desktop.
  2. Press the F2 key.
  3. Look for your product name, product number, and license number in the Product Information window.
  4. Look for your release at the end of the product name.

 

Moreover, for more detailed information about your product information, you can refer to this article: Find QuickBooks Desktop license info.

 

On the other hand, I'll add these articles to help you manage your transactions in QuickBooks Online:

 

 

If you have further questions about your product information, feel free to reach out. I'm here to help anytime.

Kay Sohl
Level 1

Where do i find my license and product number. I bought this back at the beginning of the year and can't find my receipt.

how to find my license and product number - I bought the product several years ago- 

VoltF
QuickBooks Team

Where do i find my license and product number. I bought this back at the beginning of the year and can't find my receipt.

Hi there, Kay! I'm happy to assist you with locating your QuickBooks product information.

 

Firstly, I want to double-check that we're on the same page about the product you're referring to, Kay. QuickBooks Online (QBO) is a subscription-based product and doesn't have a license number.

 

Secondly, if you have a QuickBooks Desktop and bought the QuickBooks CD from a retail outlet, the license number and product code are in the original packaging. However, if you purchased a digital version from our website, you can find your product information in the original purchase confirmation email.

 

Lastly, as an alternative, you can access your product information by signing into the Intuit Account with the Admin login credentials. Here are the steps to follow:

 

  1. Go to the camps.intuit.com and log in with your Intuit Account info. Please note that this could differ from what you use to sign in to the company file.
  2. If you see multiple products listed, select the option for QuickBooks Desktop.
  3. Once you log in successfully, find your QuickBooks app or subscription in the Products & Services list.
  4. Select Details to view your subscriptions.

 

For a comprehensive understanding of how to find your QuickBooks Desktop product information, I recommend referring to this article and go directly to the Find QuickBooks Desktop license info link: Install QuickBooks Desktop.

 

Additionally, you may refer to this article to ensure a seamless QuickBooks Desktop installation process: Fix activation, license, and product number issues.

 

For further questions about locating QuickBooks product information, please ask me. I'm here to assist you. Have a great day!

4Gal
Level 11

Where do i find my license and product number. I bought this back at the beginning of the year and can't find my receipt.

@Kay Sohl 

Which QB Desktop year version?

315563
Level 1

Where do i find my license and product number. I bought this back at the beginning of the year and can't find my receipt.

I need to get my License numbner and Product number.  Intuit took my Quickbooks off yesterday and I have a payroll to do  I was in telephone from 1:00 pm MST to 7:00 p, MST yesterday.   HELP  This is an emerency

315563
Level 1

Where do i find my license and product number. I bought this back at the beginning of the year and can't find my receipt.

Contractor 23.0

AnneMariee
QuickBooks Team

Where do i find my license and product number. I bought this back at the beginning of the year and can't find my receipt.

I've got tips on how to remedy this emergency so you'll get your license numbers and process payroll on time.

 

In this thread, my colleague has outlined the steps you can follow to obtain your license number and product code. Please take a moment to look over the instructions provided above for your product details. For more specific help with your payroll questions, I recommend getting in touch with our live technical support team.

 

Here’s how to reach them through the program:

 

  1. On the top menu, go to Help.
  2. Select QuickBooks Desktop Help/Contact Us.
  3. Click Contact Us.
  4. Give a brief description of your concern. Then, Continue.
  5. Sign in to your Intuit account. Then, enter the code you receive in your email.
  6. Choose to Chat with us or Have us call you.

 

Make sure to contact them during their support hours so they can cater your concerns promptly.

 

I’m also sharing an article that explains how to find important information about your QuickBooks products: Find QuickBooks Desktop license info.

 

Furthermore, look at this article on running, printing, and customizing payroll reports in QuickBooks for future reference: Run payroll reports.

 

I'm confident our payroll specialists can help you achieve your goal. Keep us updated if you have additional questions about getting product info or reaching our support team. We'll be right there for you

Chrea
Level 6

Where do i find my license and product number. I bought this back at the beginning of the year and can't find my receipt.

@315563 

Can you access CAMPS and find your license code there?

https://camps.intuit.com

 

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