Why can't i switch between company profiles anymore in quickbooks online

Good morning, arp@sbchocolate.

Thanks for taking the time to reach out to the QuickBooks Community. I hope you're having a great day so far. 

Web browsers collect cache to save time when loading repetitive data and images. Over time the files can become outdated and corrupted, causing issues like the one with your companies. Let's try signing in to your QuickBooks Online (QBO) account using a private or incognito window to better isolate this issue. This mode doesn't use the existing cache data and helps us confirm browser-related issues. Here's how:

• For Google Chrome browser: Ctrl + Shift + N
• For Mozilla Firefox browser: Ctrl + Shift + P
• For Safari browser: Command + Option + P

If it works, go back to your regular browser and clear the cache to delete those temporarily stored files and browsing history. Please be sure to restart your browser once the cache has been cleared so the changes can take effect. 

If you continue to have issues switching between companies, I recommend contacting our Customer Care Team. This way, one of our agents can review your account in a secure environment and investigate this matter further. You may send a message via chat, call us at a time convenient to you, or we’ll get in touch with you instead. To ensure we address your concern, our representatives are available from 6:00 AM to 6:00 PM on weekdays and 6:00 AM - 3:00 PM on Saturdays, PST. See our support hours and types for more details about this one. Here's how:

1. Go to the Help icon on the top right.
2. Enter your concern in the search field.
3. Choose Talk to a Human.
4. Click the OK. To get you to the right human, in a few words, tell me what you need help with option and tap I still need a human.
5. Press Contact us.
6. Tap on Continue.
7. Choose Message an agent or Get a callback.

Please let me know if there is anything else I can assist you with. I'm always around to lend a hand. Take care!

I am having the same issue - have to log out to switch between companies. 

I have cleared cookies/cache and still have the issue in both Chrome (yes, I tried incognito)  and Edge.

Very annoying and time consuming for those of us with dozens of companies.

Hi there, @erbrel. I'll provide details about the Switch company option inside QuickBooks Online (QBO) and point you in the right direction to get this sorted out.

There's an investigation about users not having the Switch company option inside QBO. Our engineers are aware of this and are already working on a fix. To be included in the list of affected users, I recommend contacting our Customer Care Team. These are the steps:

1. Access your QuickBooks Online company.
2. On the top right corner, click Help (?).
3. Use the search field to enter your inquiry. You can also select Contact Us, then select a topic to connect with our support team.

For more details, please see this page: QuickBooks Online Support.

In addition, I'm providing these articles to help you manage your company information and subscriptions:

• Manage billing, payment, and subscription info in QuickBooks Online
• Update or change your Intuit Account sign-in information

For other questions about handling QBO companies or assistance performing tasks inside the program, visit the Community space or comment below. As always, our team will be around to help you as soon as possible. Keep safe. 

@Kurt_M   Did @Tori B   miss the meeting, or do they just enjoy smashing the 'Clear your cache' button at every given opportunity?

There's no reason a member of the support staff should still be unaware of this; these threads have been popping up since at least yesterday.