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If it is some but not all, it could be a security issue, I used to have this problem processing recurring monthly subscriptions, any new clients had to call their bank and get approved so you can process or use their bank app to verify. Some clients have this security setting on their accounts and don't even realize it.
I want to ensure that you can successfully process payments in QuickBooks. I will provide you with potential reasons why the payments may have been declined. This information will assist you in seamlessly processing the payment in QuickBooks Online (QBO).
Before proceeding, have you encountered any error messages? If you have, it would be helpful if you could provide me with the specific error message you encountered. This information will help us identify the issue and provide you with accurate solutions.
Usually, payments are declined due to the following reasons:
Here are some tips and steps you can take to resolve the issue:
For additional instructions, read the details from this link: Fix customers declined credit card payments.
If none of the solutions works for you, you can check with your bank for any possible reason why the payment was declined or if there's an alert or notification about those declined payments.
Additionally, I've provided these articles for your reference to offer you solutions for declined payments or failed bank transfers: Declined Payments.
Is there anything else I can do to assist you with declined payments, or do you have any other questions in QBO? You can always reach out to us if you need further assistance. Have a great day!
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