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Level 3

Accounts in Bank Deposit window

Hello, I hope someone can answer me why inside my Bank Deposit window I not have a Credit Card Acc as option to choose to deposit money from Vendor credit. 

I was trying to record Refund from a Vendor.

thank you 

Solved
Best answer 08-21-2019

Best Answers
Highlighted
Moderator

Accounts in Bank Deposit window

I appreciate you getting back to us, ZG10.

 

Thanks for the screenshot. This will help me provide the right resolution to your concern.

 

Let's link the downloaded transaction ($324.00) to your open vendor credit by adding it as a bank deposit to zero out the negative balance. 

 

For us to link the transaction to the open vendor credit, we'll need to create several transactions and perform some steps. 

 

Step 1: Add the downloaded amount.

  1. Go to the Banking page.
  2. Click on the received amount ($324.00) to edit.
  3. Select the Add radio button and choose a payee (the vendor with the credit).
  4. In the Category field, choose Accounts Payable and click Add.

The following screenshots will serve as your visual guide.1.PNG

 

2.PNG

Step 2 : Link the downloaded transaction to the vendor credit. Before doing so, let's create a dummy bill with a zero amount.

  1. Go to the Expenses menu from the left pane and select the Vendor tab.
  2. Click on the vendor's name.
  3. Select the New Transaction button at the top right and choose Bill.
  4. Enter a description and hit on Save.
  5. Next, click on Make Payment within the Bill.
  6. Put a checkmark on the Deposit and Vendor Credit boxes.
  7. Then, click on Save and close.

I've also attached some screenshots for reference.1.1.PNG

 

1.2.PNG

 

1.3.PNG

 

1.4.PNG

 

Lastly, delete the dummy bill we just created.

 

I'm linking an article that will help you in the future: Enter a refund from a vendor.

 

That should do it. Let me know if you have any questions. I'll be here to keep helping. Have a great day.

View solution in original post

Highlighted
Level 3

Accounts in Bank Deposit window

Thank you, I will proceed as you recommend.

View solution in original post

5 Comments
Highlighted
QuickBooks Team

Accounts in Bank Deposit window

Good day, ZG10.

 

Credit cards are considered as liabilities in nature. Therefore, we're unable to make deposits to it. Although, you can use the Transfer feature. It'll allow you to transfer the funds between two accounts.

 

You'll have to deposit the funds into a bank account first before you can transfer it. Here's how to transfer:

  1. Go to the Plus icon and select Transfer.
  2. From the Transfer Funds From drop-down, select the account where the funds are coming out of.
  3. On the Transfer Funds To, select the credit card account.
  4. Enter the amount in the Transfer Amount field.
  5. Select Save and close.

To learn more about this feature, you can check this article: Transfer funds between accounts.

 

Let me know if you have other concerns I can help.

Highlighted
Level 3

Accounts in Bank Deposit window

Forgive me but I am not sure that I understand.

Transfer between two our company Acc are ok for me to do it.

Here I have $324.00 that Vendor transferred to our credit card Acc and I should match with QB transaction ( Open Vendor Credit )

 

Thanks for your patience 

Highlighted
Moderator

Accounts in Bank Deposit window

I appreciate you getting back to us, ZG10.

 

Thanks for the screenshot. This will help me provide the right resolution to your concern.

 

Let's link the downloaded transaction ($324.00) to your open vendor credit by adding it as a bank deposit to zero out the negative balance. 

 

For us to link the transaction to the open vendor credit, we'll need to create several transactions and perform some steps. 

 

Step 1: Add the downloaded amount.

  1. Go to the Banking page.
  2. Click on the received amount ($324.00) to edit.
  3. Select the Add radio button and choose a payee (the vendor with the credit).
  4. In the Category field, choose Accounts Payable and click Add.

The following screenshots will serve as your visual guide.1.PNG

 

2.PNG

Step 2 : Link the downloaded transaction to the vendor credit. Before doing so, let's create a dummy bill with a zero amount.

  1. Go to the Expenses menu from the left pane and select the Vendor tab.
  2. Click on the vendor's name.
  3. Select the New Transaction button at the top right and choose Bill.
  4. Enter a description and hit on Save.
  5. Next, click on Make Payment within the Bill.
  6. Put a checkmark on the Deposit and Vendor Credit boxes.
  7. Then, click on Save and close.

I've also attached some screenshots for reference.1.1.PNG

 

1.2.PNG

 

1.3.PNG

 

1.4.PNG

 

Lastly, delete the dummy bill we just created.

 

I'm linking an article that will help you in the future: Enter a refund from a vendor.

 

That should do it. Let me know if you have any questions. I'll be here to keep helping. Have a great day.

View solution in original post

Highlighted
Level 3

Accounts in Bank Deposit window

Thank you, I will proceed as you recommend.

View solution in original post

Highlighted
Moderator

Accounts in Bank Deposit window

Hi ZG10,

 

I've reviewed and found solution that fits your situation. I updated my previous comment to completely resolve this thread.

 

This will now keep your books tidy and complete the reconciliation.

 

Leave a comment below if you have any follow-ups. I'm always here to lend a hand and help you further. Wishing you a good one.

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