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Hello, I hope someone can answer me why inside my Bank Deposit window I not have a Credit Card Acc as option to choose to deposit money from Vendor credit.
I was trying to record Refund from a Vendor.
thank you
Solved! Go to Solution.
I appreciate you getting back to us, ZG10.
Thanks for the screenshot. This will help me provide the right resolution to your concern.
Let's link the downloaded transaction ($324.00) to your open vendor credit by adding it as a bank deposit to zero out the negative balance.
For us to link the transaction to the open vendor credit, we'll need to create several transactions and perform some steps.
Step 1: Add the downloaded amount.
The following screenshots will serve as your visual guide.
Step 2 : Link the downloaded transaction to the vendor credit. Before doing so, let's create a dummy bill with a zero amount.
I've also attached some screenshots for reference.
Lastly, delete the dummy bill we just created.
I'm linking an article that will help you in the future: Enter a refund from a vendor.
That should do it. Let me know if you have any questions. I'll be here to keep helping. Have a great day.
Thank you, I will proceed as you recommend.
Good day, ZG10.
Credit cards are considered as liabilities in nature. Therefore, we're unable to make deposits to it. Although, you can use the Transfer feature. It'll allow you to transfer the funds between two accounts.
You'll have to deposit the funds into a bank account first before you can transfer it. Here's how to transfer:
To learn more about this feature, you can check this article: Transfer funds between accounts.
Let me know if you have other concerns I can help.
I appreciate you getting back to us, ZG10.
Thanks for the screenshot. This will help me provide the right resolution to your concern.
Let's link the downloaded transaction ($324.00) to your open vendor credit by adding it as a bank deposit to zero out the negative balance.
For us to link the transaction to the open vendor credit, we'll need to create several transactions and perform some steps.
Step 1: Add the downloaded amount.
The following screenshots will serve as your visual guide.
Step 2 : Link the downloaded transaction to the vendor credit. Before doing so, let's create a dummy bill with a zero amount.
I've also attached some screenshots for reference.
Lastly, delete the dummy bill we just created.
I'm linking an article that will help you in the future: Enter a refund from a vendor.
That should do it. Let me know if you have any questions. I'll be here to keep helping. Have a great day.
Thank you, I will proceed as you recommend.
Hi ZG10,
I've reviewed and found solution that fits your situation. I updated my previous comment to completely resolve this thread.
This will now keep your books tidy and complete the reconciliation.
Leave a comment below if you have any follow-ups. I'm always here to lend a hand and help you further. Wishing you a good one.
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