Accounts in Bank Deposit window

I appreciate you getting back to us, ZG10.

Thanks for the screenshot. This will help me provide the right resolution to your concern.

Let's link the downloaded transaction ($324.00) to your open vendor credit by adding it as a bank deposit to zero out the negative balance. 

For us to link the transaction to the open vendor credit, we'll need to create several transactions and perform some steps. 

Step 1: Add the downloaded amount.

1. Go to the Banking page.
2. Click on the received amount ($324.00) to edit.
3. Select the Add radio button and choose a payee (the vendor with the credit).
4. In the Category field, choose Accounts Payable and click Add.

The following screenshots will serve as your visual guide.

Step 2 : Link the downloaded transaction to the vendor credit. Before doing so, let's create a dummy bill with a zero amount.

1. Go to the Expenses menu from the left pane and select the Vendor tab.
2. Click on the vendor's name.
3. Select the New Transaction button at the top right and choose Bill.
4. Enter a description and hit on Save.
5. Next, click on Make Payment within the Bill.
6. Put a checkmark on the Deposit and Vendor Credit boxes.
7. Then, click on Save and close.

I've also attached some screenshots for reference.

Lastly, delete the dummy bill we just created.

I'm linking an article that will help you in the future: Enter a refund from a vendor.

That should do it. Let me know if you have any questions. I'll be here to keep helping. Have a great day.

Thank you, I will proceed as you recommend.