Thank you for the countless suggestions. I have attempted them all. I am being told that QBO has an ongoing issue where people cannot complete payments to vendors. Failure to schedule the payments is not limited to ACH or paper checks. The error is extending to all. The failure is not browser-specific. Clearing cache has been attempted on several different types of browsers. The issue has been reported and I have a case, but this has been going on for over two weeks. 

@Tripamn 

This ongoing issue is randomly impacting some old QBO accounts. Unless you're signing up for a new QBO account and migrating your data, you should consider using the free app I mentioned as a workaround. Make sure to click the “Get $100 cashback” button to sign up.

Thank you! I signed up just this month. QBO appears to be broken . 

Per their support, new users usually have this issue if they have some big amounts for payment. We had about 8k paid bills using billpay when we first experience this. Per the support staff, they usually do like a verification on their side during the time we are not able to use the bill pay..I think it's been almost a month after the issue where we managed to use it again.. I cancelled the subscription for billpay already but it has been working for about 4days before the subscription expiry LOL. we have not had issue since then. had the issue last Dec and working well as of today.. Hopefully this help

I am having this issue and have talked to support numerous times and NO ONE WILL FIX IT. They keep giving me bullsh*t answers and telling me to wait 48 hours which I have tried every other day for weeks. No payment will go through.

@ljp4 

You should signup for a free Melio account to integrate with QBO as the backup.

https://affiliates.meliopayments.com/quickbooks

You can get a cashback to pay the first bill.

https://affiliates.meliopayments.com/cashback

Make sure to click the Get $100 cashback button to signup.

Hello there, @ljp4. I understand that you have already reached out to our support team for assistance regarding an issue. However, I recommend contacting them again to ask for an update on the progress of your case. 

Our support team has specialists with the necessary expertise and tools to investigate and resolve any issues you may encounter. They will be able to provide you with a more detailed analysis and offer a solution to it. If you have a case number, you can provide it to our support team when you contact them. This will help them to locate your file more easily and expedite the resolution process.

Additionally, you can run a report to get an overview of your business finances.

Your patience is appreciated as we work through this. If you have any other concerns about managing your vendor transactions, please don't hesitate to add a comment below.

Has anyone found an ACTUAL solution to this? We have been getting the "We can’t schedule this payment right now" error and haven't paid vendors for a month. A few notes:

- Please don't suggest that I sign up for a Melio account - I am sick of reading that "solution"

- We have spoken to QB support multiple times and most very long conversations have been extremely unhelpful

- We were told the issue would be resolved by today - it wasn't

- We were told to wait 24 hours and then it should work - it didn't

- We tried different browsers and incognito windows - didn't work

- We tried adding our bank account again - didn't change anything

If you don't have an ACTUAL solution to this issue, please don't add clutter to this thread with a response.

Thanks

Has anyone found an ACTUAL solution to this? We have been getting the "We can’t schedule this payment right now" error and haven't paid vendors for a month. A few notes:

- Please don't suggest that I sign up for a Melio account - I am sick of reading that "solution"

- We have spoken to QB support multiple times and most very long conversations have been extremely unhelpful

- We were told the issue would be resolved by today - it wasn't

- We were told to wait 24 hours and then it should work - it didn't

- We tried different browsers and incognito windows - didn't work

- We tried adding our bank account again - didn't change anything

If you don't have an ACTUAL solution to this issue, please don't add clutter to this thread with a response.

Thanks

Has anyone found an ACTUAL solution to this? We have been getting the "We can’t schedule this payment right now" error and haven't paid vendors for a month. A few notes:

- Please don't suggest that I sign up for a Melio account - I am sick of reading that "solution"

- We have spoken to QB support multiple times and most very long conversations have been extremely unhelpful

- We were told the issue would be resolved by today - it wasn't

- We were told to wait 24 hours and then it should work - it didn't

- We tried different browsers and incognito windows - didn't work

- We tried adding our bank account again - didn't change anything

If you don't have an ACTUAL solution to this issue, please don't add clutter to this thread with a response.

Thanks

I also have the same issue (May 10, 2024). Does this problem still persist?

I still have the same problem (May 10th 2024). 

We acknowledge the challenges you're facing in scheduling your bill payments, @sn90. I'm here to route you to the team that will further assist you in solving your issue.

As you are still experiencing the same problem, we highly recommend contacting our support team. They can securely access your account and identify the root cause of the issue.

To reach a live representative, here's how:

1. Log in to your QuickBooks Online Company.
2. Click on the Help button at the top of the page.
3. Choose the Search tab, then click Contact us.
4. Type in your concern, and click Continue.
5. Under Callback, click Have us call you button. This will route you to enter your details.
6. After that, select Get a call.
7. You will now be added to the queue and wait for us to call you.

Alternatively, you can check this article containing our support hours: QuickBooks Online Support.

Additionally, you can run expense reports to get an overview of how much you've paid your vendors.

Let us know if you have further concerns with scheduling your bill payment. We're here to help you in any way we can.

@sn90 

Use Melio as a workaround and you can get the cashback as a bonus.

Was told today that Melio will not be supported by QBO after 5/20/24.  All bill payments will have to be sent through QBO Bill Pay which is riddled with issues.

@Accounting 13 

They will complete the process of replacing the Billpay feature powered by Melio to QB Billpay this month. But you can still sign up for a free Melio account to integrate with QBO and get the $100 cashback to pay your first bill. You can use the cashback link that I shared earlier.