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Bzeigler2003
Level 1

Anyone having 324 error problems with Northwest bank?

 
7 Comments 7
Jovychris_A
Moderator

Anyone having 324 error problems with Northwest bank?

Thanks for checking the Community to find solutions to resolve the 324 error, @Bzeigler2003.

 

I was unable to see any reports about Northwest bank as I reviewed my resources here. Rest assured, I'll be sharing some insights about this error and how to fix it.

 

The error code will appear when there are some updates in your online banking. These are the activities below that may affect QuickBooks:

 

  • Your bank or credit card company changed the account or moved it to a new server.
  • You changed the account name or other info on your bank or credit card company's website.
  • Your bank or credit card company issued a new account or credit card.

 

Here's how to fix this error to keep your transactions downloaded in QuickBooks Online:

 

  1. Sign in to QuickBooks Online.
  2. Go to the Banking menu or Transactions menu.
  3. Select Update.
  4. If you still see the error, look for a banner on the Banking/Transactions menu. Select Check connections link and follow the steps to fix the issue.

 

The following article offers additional info on fixing banking error 324.

 

Feel free to click on these links below to resolve other banking errors, missing transactions, and other related matters:

 

 

I'd be happy to listen and help if there are other problems with your QuickBooks account. Please leave that in the comment section below, and I'll get you back shortly. Be safe.

DanielleAII
Level 1

Anyone having 324 error problems with Northwest bank?

YES. Been having issues since the end of February. Have tried all of the support "fixes". I was removing and re-connecting the account daily, and now even if I reconnect the transactions are not imported at all. 

Same error: 324

I have multiple companies, all with Northwest bank accounts and I am unable to maintain a connection to any of them.

ChristineJoieR
QuickBooks Team

Anyone having 324 error problems with Northwest bank?

Hello there, @DanielleAII. I can help you fix the error you're encountering with Northwest bank.

 

I'd recommend calling contact support. They are the ones who can help you further with your bank's issues.

 

Here's how:

 

  1. Sign in to your QuickBooks Online company.
  2. Going to Help (?).
  3. Select Contact Us.
  4. Enter your concern, then select Let's talk.
  5. Choose a way to connect with us
  • Start a chat with a support expert.
  • Get a callback from the next available expert.
  • Ask the community for help from businesses like yours.


Please also note that we are available M-F from 6 AM to 6 PM PT.

 

You can also call your financial institution once more to check if they are having system updates or maintenance.

 

In addition, I added some links that you can use in managing you bank accounts in QuickBooks Online:

 

 

 

Never hesitate to tell us more about your queries with your bank transactions in QuickBooks Online. I'd be delighted to assist you.

Fiat Lux - ASIA
Level 15

Anyone having 324 error problems with Northwest bank?

@DanielleAII @Bzeigler2003 

Consider to utilize MT Online for the time being. It is designed to import into any bank or credit card in QuickBooks Online, so there is no specific setting needed. 

https://www.moneythumb.com/?ref=110

 

mtwhelan
Level 1

Anyone having 324 error problems with Northwest bank?

We shouldn't need to pay for another subscription, the Quickbooks subscription is supposed to handle this connection for us.

mtwhelan
Level 1

Anyone having 324 error problems with Northwest bank?

Same issue here! 4 Businesses with Northwest accounts, and I'm stuck for a week plus on all of them. What do we need to get this resolved ASAP!

RCV
QuickBooks Team
QuickBooks Team

Anyone having 324 error problems with Northwest bank?

I know that this hasn't been easy, mtwhelan. 

 

We have an ongoing issue where customers encounter an error Online Banking Error 324 for Northwest bank. Rest assured, our engineers are working together for the permanent fix. I'd suggest contacting our Customer Support Team. They'll add you to the list of affected and send you an email notification once there's an update on this case. Here's how: 

  1. Sign in to your QuickBooks Online company.
  2. Going to Help (?).
  3. Select Contact Us.
  4. Enter your concern, then select Let's talk.
  5. Choose a way to connect with us: Start a chat with a support expert or Get a callback from the next available expert.

 

Feel free to visit our Banking page for more insights about managing your company's income and sales transactions.

 

I'll be right here to continue helping if you have any other concerns or questions about QuickBooks. Assistance is just a post away. You have a good one. 

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