This issue has existed since mid-2023...it's 2025 now and still happening! What does it take for Quickbooks to actually fix an issue? They have acknowledged that it's an issue enough to open at least 2 "investigations" that they've referenced (INV-91805 & INV-97602), both of which they say have been "solved" but have provided no information on how or what was done. The last response from them at least appearing to try to help was from January last year. Every response they've given since that just seems to be trying to gaslight us into thinking they've fixed the issue or that clearing our cache will fix it if we're still experiencing it. Spoiler Alert...it doesn't help. They may have marked it as solved, but seeing repeated reports of it occurring means they either need to re-open one of them or open a new one. QUICKBOOKS TEAM, PLEASE DO SOMETHING USEFUL!
Also, my comment earlier today was supposed to be a direct response to @MLCBookkeeper's comment near the beginning of page 1 of this thread but it looks like it didn't post properly in line. I guess the app isn't the only thing they're unable to keep working properly.