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penstruck
Level 1

Bank Feed Issues with Enterprise version 13.0

I work at a company using QuickBooks Enterprise for Manufacturing Version 13.0.

I am trying to set up the banks and credit cards in the Bank Feed. I get an error message OLSU 1024. 

When I try to access the financial institutions, I get an HTTP 403 error.

I know this is an old version. I have read the QuickBooks articles and watched a few videos. 

I can't find a place in the Bank GL account to deactivate the online bank services. When I choose the option, it just brings me back to the OLSU 1024 error

4 Comments 4
SIAB
Level 7

Bank Feed Issues with Enterprise version 13.0

Your version is out of date and no longer supports the bank feed feature. If you don't plan to upgrade, you can use an importer tool as a workaround. You can get a free license.

Candice C
QuickBooks Team

Bank Feed Issues with Enterprise version 13.0

Good morning, @penstruck

 

Welcome back to the QuickBooks Community! 

 

A "HTTP 403 error" in QuickBooks Desktop (QBDT) means the program can't access online services, often due to incorrect internet settings, firewall restrictions, or a damaged file in the CPS folder. To fix it, check your internet settings to disable the proxy server, verify firewall rules, run a malware scan, or repair the QuickBooks installation. 

 

As for the OLSU 1024 error, you might get this error if: 

 

  • There’s a problem with your bank
  • You have alerts on your online bank account you need to acknowledge
  • Your bank changed their service offering to Web or Direct Connect
  • You have an inactive bank account in QuickBooks with online banking
  • Your bank’s info isn’t updated on the Financial Institutions Directory (FiDir) in QuickBooks
  • There might be a problem with their servers
  • There’s a problem with your internet connection
  • There’s a problem with one or more bank accounts in your company file
  • The file from your bank isn’t compatible with QuickBooks
  • You’re using a version of QuickBooks we don't support

 

Review this guide on how to resolve these errors: Fix OL and OLSU bank feed errors. 

 

Feel free to reach back out if you have any other questions. Take care! 

penstruck
Level 1

Bank Feed Issues with Enterprise version 13.0

Thank you for the information. I have discovered the Enterprise 13.0 is no longer supported; therefore the bank feed won't work. I appreciate the assistance.

ZackE
Moderator

Bank Feed Issues with Enterprise version 13.0

Thanks for getting back with the Community, penstruck.

 

I'm happy to hear Candice C was able to help. If you'd like to use bank feeds in QuickBooks, you can consider migrating to QuickBooks Online.

 

Please feel welcome to send a reply here or create a new thread if there's ever any questions. The Community's always here to help. Have a great Friday!

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